Problem: When trying to run the game the following error message is received: "Cannot create 3D Device"
Solution: This is due to your graphics card. You must ensure that your graphics card is one of the supported chipsets as detailed on the box and that it has at least 16Mb of memory.
If this is the case then it may be that some DirectX features have been disabled.
Run DxDiag.exe, by clicking on the Windows Start Button, selecting Run and entering "Dxdiag" in the open box.
Now click on the Display tab. In the centre of the screen there is a section called DirectX features. Below there, you should have Direct3D and Direct Draw 'Acceleration Enabled'. If it says 'Acceleration Disabled' click on the button called Enable. If one is enabled but the other is n/a, try disabling the one that is enabled. Sometimes, this will then allow you to enable both. Sometimes you must update your graphics driver before you are allowed to enable these features. If it still says No Acceleration Available, then go to Control Panel - System - Performance and make sure that 'Hardware Acceleration' is set to full. Then restart your PC and run DxDiag again and check that both Direct Draw and Direct 3D say 'Acceleration Enabled'.
If the problem persists and you do have a supported graphics card, ensure that you have the latest drivers for this card.
If you are only experiencing this problem after installing the upgrade, try selecting the 'Auto-Detect' option from the Operation Flashpoint Preferences program.