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Floppy drive problem

Discussion in 'Windows XP' started by ultrabaffled, Feb 16, 2003.

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  1. ultrabaffled

    ultrabaffled Thread Starter

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    I have encountered a strange problem with my laptop's floppy drive running in Windows XP. Although it is definitely a 1.44 MB 3.5" Floppy drive it will not read these disks. When I go to My Computer it shows as being a 5.25 floppy drive, which it is not. How do I remedy this?
     
  2. Linkmaster

    Linkmaster

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    Hi ultrabaffled, Welcome to TSG !!
    Get into the BIOS when you reboot. Not sure what key for laptop, maybe F2. Go to the first selection. Look at standard cmos features
    Look at floppy and change it to 1.44 3.5"
    [​IMG]
     
  3. ultrabaffled

    ultrabaffled Thread Starter

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    Thank you, TW56 for your reply. Tried your advice but no change. The drive in Bios is already set at 1.44 3.5". Think it may be a Windows XP problem. Microsoft seem to have a fix for an USB 1.44 that reads as 5.25 floppy, but don't have access to their support. This is my work laptop and I don't know the product code yet so will have to ask our systems support to help next week, but thought this was something that could be easily fixed.
     
  4. Emtronics

    Emtronics

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    Delete the drive from the Device Manager and then shut down and restart the computer. (RIGHT click on My Computer and choose Properties. The choose the Hardware Tab, and then click the Device Manager Tab. Click the + by Floppy Disks and then highlight the drive and click REMOVE button. ) Windows will find the drive and re-install it.
     
  5. ultrabaffled

    ultrabaffled Thread Starter

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    Thank you for your advice,Emtronics, however, that did not work. Still shows 5.25 on Floppy icon.
     
  6. Emtronics

    Emtronics

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    Has this drive always showed this? If not, when did it start showing it as a 5.25? Was software added before this happened? Have you ran a virus scan on this laptop? Other than a bad floppy drive, which I doubt, I am wondering if a setting in some software or a virus/worm has made changes affecting this drive.
     
  7. ultrabaffled

    ultrabaffled Thread Starter

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    Thank you again, Emtronics. Still baffled about how this developed. I haven't had the computer for long and only discovered the fault when I tried to save to floppy. I would presume it was properly set up when I received it and have only loaded three software titles Dreamweaver 4, Flash 5 and Paintshop Pro 7, all fully licensed copies. I haven't connected to the Internet and haven't loaded any floppies so it is unlikely that it is a virus, however, I will run virus software to check the system. If I get solution, I will post it to the forum.
     
  8. Emtronics

    Emtronics

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    Other than a setting in the BIOS, which you said you checked, I can't understand the reading on your drive. Is this an internal drive, or an external USB type drive? You posted you heard of a "fix" from MS for a external USB drive. I'll look for this at MS.
     
  9. ultrabaffled

    ultrabaffled Thread Starter

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    Thank you for your continued support, Emtronics. It is an internal drive.
     
  10. Emtronics

    Emtronics

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    A real mystery indeed! I know you posted that you checked your BIOS, please look again. I have checked countless BIOS settings and missed really dumb stuff. Can happen to anyone. :D What kind of laptop? I saw a "fix" for a Compaq that didin't "see" the floppy drive at all. I also looked on the MS site and couldn't find any reference to your problem. (That doesn't mean it isn't there, I seem to have no luck with their site unless I know the exact Q number. ) In my experince with floppy drives, there are only a few things that'll cause the problem as it relates to yours; #1, your BIOS isn't set correctly, #2, your floppy cable isn't plugged in correctly or loose, or #3, the drive itself is at fault, needing replaced. It's a little tough to check the ribbon on a laptop as taking one apart can be tricky at best. Please do post back if you find the cure for your problem. I'm still looking. Very interesting....
     
  11. ultrabaffled

    ultrabaffled Thread Starter

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    Fujitsu Siemens. Have posted a message on their support site. Have checked bios again - registering 1.44 floppy.
     
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