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floyd1

Discussion in 'Windows XP' started by floyd1, Apr 8, 2004.

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  1. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
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    i have a problem in that on every occasion when i access internet explorer on windows xp my homepage is changed to "about: blank" regardless of efforts to apply "www.yahoo.com" on internet options, running cwshredder, adaware, etc.

    when cwshredder is run it shows no problems except noting "6 changed ie registry values" that it has supposedly fixed. adaware shows malware present which i then remove. generally i can log off yahoo and bring it back up at least once before i try the same thing again and it is back to "about: blank" as my homepage.

    i thought i had it fixed yesterday when i checked for microsoft updates, downloaded about 11, restarted the computer several times, logging off and on yahoo multiple times in the process without any new incidents.

    a couple hours later after further use by kids (nba.com, easports.com, mlb.com) and it is back to "about: blank".

    can anyone help? our home it "specialist" is confounded.

    floyd1
     
  2. Cris_Cr0ss

    Cris_Cr0ss

    Joined:
    Jan 30, 2004
    Messages:
    820
    you say you ran those two also run spy-bot search and destroy some find different things remember to update, when your done download Hijack This, select scan dont repair anything yet save log and open it copy all the contents and paste them here. Someone will help you, you might have a browser hijack.

    Links are located in my signature.
     
  3. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    thx chris:

    i had run spy-bot too (my "etc.") but will run hijack this and copy and post.

    floyd1
     
  4. Cris_Cr0ss

    Cris_Cr0ss

    Joined:
    Jan 30, 2004
    Messages:
    820
    we await your log
     
  5. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
    Another thing You should know,System restore will have copies of all the things you delete,so I would turn it off till you are sure your system is clean and running the way you like,then turn it back on and create a new restore point.
     
  6. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    here's my log. any help would be appreciated.

    floyd1
    -----------------------------------------
    Logfile of HijackThis v1.97.7
    Scan saved at 11:40:53 AM, on 4/11/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ups.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\ctfmon.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Dennis\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\efdkh.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\efdkh.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\efdkh.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell4me.com/myway
    R3 - Default URLSearchHook is missing
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/threatinfo/virusinfo/webscan.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37990.678587963
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  7. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
    Clear out your TIF and other temp files. In Internet Options, under the General tab
    click the Delete temporary internet files, choose to delete all Offline content.
    Also, go to Start - Find - Files or folders - in the named box, type: *.tmp and choose
    Edit - select all - File - delete. Empty the contents of the C:\Windows\temp folder
    and C:\temp folder, if you have one. Empty Recycle bin.
     
  8. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    rude:

    did the first part under internet options. then went to start and hit "search" because there is no "find" function or icon. i assumed "search" is the equivalent of "find". then went to "files and folders" and searched "my computer". came up with 7 "c:\windows\temp folders" and decided to do nothing because i assumed maybe there would/should have been only one based on your message to empty the folder.

    there were no "c:\temp folders" which also concerned me because i believe you assumed there should be one.

    for these reasons, i have done nothing at this point to delete any files or folders under "my computer" until further word from you or another.

    floyd1
     
  9. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    rude:

    i looked at the dates the 7 temp folders were created and they seemed recent so i tried to delete all 7. five i could delete but 2 i could not. i then ran cwshredder, sby-bot and adaware and located stuff on adaware (6 items) that i then deleted.

    i then went back into tools, internet options and changed my homepage. it seemed to be working and sticking.

    interestingly, however, i then went back into look for the 2 "c:\wimdows\temp folders" i could not delete before. there are 2 temp folders still present but they have different names now: "lastgood.temp" and "msdownld.temp". i am wondering if something is morphing inside my computer. i will turn it off and try to restart to see what that brings.

    floyd1
     
  10. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    rude:

    sure enough, "about: blank" is now back. i need further help.

    floyd1
     
  11. idontknowjak

    idontknowjak

    Joined:
    Jul 7, 2003
    Messages:
    148
    i beleive lastgood is the last good restore point from your computer.
     
  12. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    the "msdownld.temp" was created at time or shortly after time i tried to delete folders.

    after another check, now it is gone too.

    something weird is going on.

    floyd1
     
  13. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
    Just combining both of my posts,maybe trying them again as they appear here will sort it out:
     
  14. floyd1

    floyd1 Thread Starter

    Joined:
    Apr 8, 2004
    Messages:
    9
    i have a problem in that on every occasion when i access internet explorer on microsoft xp my homepage is changed to "about: blank" regardless of efforts to apply "www.yahoo.com" on internet options, running cwshredder, adaware, etc.

    can anyone help? below is my current "hijack this" logfile. I won't touch anything unless someone spots the deleterious aspect(s).

    floyd1


    Logfile of HijackThis v1.97.7
    Scan saved at 10:33:29 PM, on 4/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ups.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\fxssvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Dennis\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell4me.com/myway
    R3 - Default URLSearchHook is missing
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/threatinfo/virusinfo/webscan.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37990.678587963
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  15. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    In the Scanlog your start page is showing as:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/

    not about.blank ??

    There is nothing there that I see to explain it, but you can check and fix these items for good housekeeping.

    R3 - Default URLSearchHook is missing
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

    You might want to review this thread and do a new, updated, antivirus scan:

    http://forums.techguy.org/showthread.php?p=1576908#post1576908
     
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