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Folder Lock 6 Software

Discussion in 'All Other Software' started by Debbie5162, Jan 11, 2010.

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  1. Debbie5162

    Debbie5162 Thread Starter

    Joined:
    Nov 26, 2005
    Messages:
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    I downloaded the "demo" version of Folder Lock 6 software and tested it by encrypting some of documents. My password will not open the files and I can find no way to get the file open. Is there a backdoor to getting my files back. I have uninstalled the software and re-installed it, but still no luck.
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    I guess that is how they get you to buy the software, contact them and see what they say about your problem, http://www.newsoftwares.net/contact.html

    No back door that I know of for encryption.

    .
     
  3. russelcrowe

    russelcrowe

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    Jul 14, 2009
    Messages:
    9
    I think you have forgotten your password that is why you are not able to open your files, else if you have any other problem I would suggest you to contact their customer support at http://www.newsoftwares.net/contact.html
     
  4. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
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    We cannot help you with working around a forgotten password. I can offer this- try their customer support.

    Often, the Caps Lock key will be enabled when it shouldn't, which could affect your password, or you need some lower case instead of upper case letter combination. Keep trying..
     
  5. valis

    valis Moderator

    Joined:
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    Messages:
    75,930
    I dunno........I ran into this software a few years back, and it was rather buggy.....I ran into the exact same issues she is having, but luckily I was just testing it still, only copied files in there.......when I found my password wouldn't unlock it, I just betamaxed the issue and never looked back.
     
  6. Byteman

    Byteman Gone but Never Forgotten

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    Hi valis- Good point about these encryption programs! Never work with the originals, always make backups first and remove them from the computer onto external media as you never know what will happen in the next 10 seconds.

    Debbie5162- If your problem is not a password issue you can continue- apparently you had not made backups of files you locked or encrypted?
     
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