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Following Files is missing or Corrupt..

Discussion in 'Windows XP' started by bobobom, Jan 27, 2007.

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  1. bobobom

    bobobom Thread Starter

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    Hi Guys

    I was given a new sony vaio to be repaired and it was fine until my assistance somehow moved one of the system32 file to a different folder! A mistake on her part :-0

    However, now when I start up the laptop, all i can see is a black screen with white text saying:

    Windows could not start because the following file is missing or corrupt:
    <Windows root>\system32\hal.dll.
    Please re-install a copy of the above file.

    Ok....seeing as I have the Sony Vaio without a recovery disk (the recovery is in windows) so how am I going to re-install system32\hal.dll if I even I cannot open windows?

    I tried to boot it to safe mode but I still get the same error message as above.

    Please advise and thank you for your time in advance
    Jackie:)
     
  2. norton850

    norton850

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    You can also try "last known good configuration" instead of safe mode, but that probably won't work either. Do you at least have an XP installation disc available?
     
  3. bobobom

    bobobom Thread Starter

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    Will it work with vaio or will it overwrite vaio?
     
  4. norton850

    norton850

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    What I'm hoping to do is to try and boot up to the Recovery console with the Windows CD. Here you can usually fix the problem. It should not affect any files except the ones we want to fix.
     
  5. bobobom

    bobobom Thread Starter

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    ok ill try and find a window xp tomorrow and see if i can fix it if not ill be back :-0

    thanks norton850 and good night...
     
  6. techy689

    techy689

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    Jan 9, 2007
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    Two ideas:

    One, you go to microsoft.com and fins somewhere a downloadable iso which when inserted will give u access to ure windows restore tools.

    Second, what model of Sony do you have... for almost two years all their new comps have had built in recovery tools..

    check on that.
     
  7. bobobom

    bobobom Thread Starter

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    ok...

    I cannot open windows so to access to get the ISO...any advice?

    And sony model is vaio PCG FRV37 and yes it does have a built in recovery...but how do I access it if I cannot open windows?

    thanks for your continue support
    Jackie
     
  8. ODIN 0ERO

    ODIN 0ERO Guest

    he/she cannot access WINDOWS hence she cannot go to microsoft.com from her/his computer to install anything.

    bobobom

    you have to obtain the WINDOWS XP instalation disc.

    that will most likely solve your problem.
     
  9. bobobom

    bobobom Thread Starter

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    Ok...I am back...

    I've managed to borrow windows xp to reinstall the laptop....and I did it.

    But, I am abit worried cos I cannot seems to find the data, is there any way I can recover it?

    When he installation was completed, I noticed 3 errors:

    1 - When I want to move explorer windows, it trembled.

    2 - When I want to use the scroll bar on explorer, it trembled too.

    3 - When I go to start menu to log off, normally you will see a box appeared with 3 button; Shut Down, Restart, and Standby. Apparently the stand-by button do not work.

    Any advice?

    Thank you for your time in advance
    Jackie
     
  10. rainforest123

    rainforest123

    Joined:
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    I suggest that you stop further attempts to repair your computer, until you recover the data. If your laptop's HDD is easily removable, you can connect it to a USB port on another computer [ you will need an adapter, which costs about $25 ]. You can buy OnTrack EZ recovery, which I have used. It is expensive, but effective. Here's a link from Kim Komando. I haven't tried the software.
    http://www.komando.com/downloads/category.aspx?id=1727

    Sincerely,
    RF123
     
  11. bobobom

    bobobom Thread Starter

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    Ok...I will do that...thanks for the tip.

    But, do you have any idea how can I stop the tremble as mentioned above?

    Thanks once again :)
     
  12. rainforest123

    rainforest123

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    Does it happen in safe mode?

    RF123
     
  13. bobobom

    bobobom Thread Starter

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    Yes, it does happened in safe mode too..

    Any suggestions?

    Jackie :)
     
  14. djruben

    djruben

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    Feb 1, 2007
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    Hi there Guys,
    Im having a big problem with my computer.Am havin 2 80GiG HDDs.
    I recently formatted my HDD so as to install a new Win xp onto my computer.But i accidently deleted my other HDD too..i didnt format the other HDD just deleted the partition only.How can i recover all my mp3,txt and all my other files without having to loose any data? Is there any freeware software or any way i can recover my data?

    Please Advise and thanks guys..need to get my data as i have some assignments to hand in school..
     
  15. bobobom

    bobobom Thread Starter

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    any sugggestion to my issues ? guys please :)
     
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