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Font substitution in Outlook 2007

Discussion in 'Business Applications' started by SJOlay, Aug 23, 2011.

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  1. SJOlay

    SJOlay Thread Starter

    Joined:
    Aug 23, 2011
    Messages:
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    Windows Vista, Office 2007

    I've been getting weird font characters substituted for apostrophes, periods, quotation marks and triple periods when sending Outlook emails. Word is the editor. Here's an example:

    Sent text:
    “and that’s the truth”…and a little more

    Received text:
    “and that’s the truth”…and a little more

    I've read this may be a Word Auto-Correct and/or ASCII vs. UTF-8 issue. However, I have not been able to figure out how to correct it. I've been turning Word/Outlook features on and off for days without fixing the problem. It's driving me nuts! Word's Auto-Correct exceptions does not allow punctuation marks to be input as "exceptions", only words. Can you offer any advice? Thanks.
     
  2. peterh40

    peterh40

    Joined:
    Apr 15, 2007
    Messages:
    1,396
    First Name:
    Peter
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
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    First Name:
    David
    I see that from a lot of AOL and Opera type emails.
     
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