Font trouble

[duner80]

I am using Win XP Pro SP2 with Office 2003. When I open Word, I can view 15 fonts (they all have a little printer icon next to them) that work with my Zebra Z4M+ printer. However when I open the fonts folder under the control panel I can't see those fonts as being installed. Also when I open my label making program (Autoscan V2.02 by Infor) all I see are the true type fonts, not the zebra fonts that I need. Any ideas?

Also, I am not familiar with fonts. I know the double T next to fonts mean they are TrueType fonts, but what does the printer icon next to the fonts mean?

Thanks

 

[ddockstader]

I believe the reason you can see the Zebra fonts in Word is because Word recognizes fonts installed in the printer. As I read the Zebra brochure (http://www.zebra.com/PA/Printers/Z4M_Z6M_brochure.pdf), the fonts are installed as firmware in the printer. That's what the printer icon in front of the font name means. Obviously, Word is intelligent enough to (or Zebra was smart enough to expose so Word can) recognize those fonts, while your label making program doesn't. You might want to contact that company to see if they have some updates which would recognize the printer fonts.

 

[duner80]

I believe the reason you can see the Zebra fonts in Word is because Word recognizes fonts installed in the printer. As I read the Zebra brochure (http://www.zebra.com/PA/Printers/Z4M_Z6M_brochure.pdf), the fonts are installed as firmware in the printer. That's what the printer icon in front of the font name means. Obviously, Word is intelligent enough to (or Zebra was smart enough to expose so Word can) recognize those fonts, while your label making program doesn't. You might want to contact that company to see if they have some updates which would recognize the printer fonts.

Well, I contacted Info who makes Autoscan Label Software. They said that the last update for that software was done in 1999, and they are not going to update it anymore. So I asked them for a list of Zebra printers that they supported. On the list was a 300dpi printer that recognized the fonts for my new printer even though it was for an older printer. I asked them to send me the template that they setup for that printer, and I was able to make it work with my new printer. So this can be considered solved.