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Forced shutdown has caused problems

Discussion in 'Windows XP' started by stuartcorey1, Apr 25, 2010.

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  1. stuartcorey1

    stuartcorey1 Thread Starter

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    I have a problem with my computer that's driving me nuts.
    Yesterday I turned on my PC and began using it as normal. Suddenly I had a message appear saying that shutdown would occur in 60 seconds and a countdown timer appeared. After the computer shutdown, I restarted but have had problems ever since. The desktop bar at the bottom of the screen has turned grey and only certain programs appear in the bottom right corner. The internet has stopped working - Firefox will open but say it cannot connect and if I click on IE I get asked what program I want to open it with. As for the other programs on the computer, some open and others simply do nothing if I click on them. I also cannot copy and paste anymore in Windows or drag files between folders. I have tried system restore but this does not work - I get a message saying "System Restore is not able to protect your computer".
    I have looked on the Event Viewer and at roughly the time the original shutdown message occurred there were 2 errors: EventSystem 4609 and VSS 8193. Clicking on these or selecting Properties achieves nothing so I have no more info.
    Also, the sounds and videos are not working.
    All in all, the computer is having a few problems! If anyone could help that would be great!
    I'm using Windows XP Home Edition v.5.1 SP3 on a Dell Dimesion 3000. 30GB hard drive and 2GB RAM.
    I've run a number of virus checkers (only about half will open) and none of them have found anything.
     
  2. TheShooter93

    TheShooter93 Malware Specialist

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    Cody
    Try booting into Safe Mode and see if your problem(s) persist.
     
  3. Blackmirror

    Blackmirror

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    try a system restore
     
  4. stuartcorey

    stuartcorey

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    Thanks for the replies.

    I have tried to do a system restore but I keep getting a message saying it is unavailable. If I try to open it via the Services list I get an error message 1068.

    Opening in Safe Mode makes no difference. Exactly the same situation.
     
  5. huggie54

    huggie54

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    its not the macafee update is it?Are you running macafee antivirus software
     
  6. Blackmirror

    Blackmirror

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    I am so sorry
    i missed that in your post
    been a long day here :eek:

    what virus scans have you tried ?
     
  7. comprepairtec

    comprepairtec

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    If you go to start, Help and Support does it load? just curious
     
  8. stuartcorey

    stuartcorey

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    Thanks for all the replies.

    Turns out that it was being caused by a dodgy update sent out by McAfee. I basically spent an entire weekend trying to fix this so am not very impressed!
     
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