Found New Hardware

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vicki_nb

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Joined
Dec 13, 2003
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101
I've had Windows XP for almost about 8 months and I kept my old printer/scanner (WorkCentre M940) when I bought the new pc. Now, of course, the WorkCentre is not compatible with XP but I have been using it anyways and it's working fine.

Problem is, every single time I start up my computer I have to wait for the "found new hardware" popups to go away. It pops up twice plus a reminder and then another one telling me that the installation failed. I even downloaded the driver that is supposed to make the WorkCentre work with XP but it still does all of this.

Is there anyway to make it stop going through the "found new hardware" process for the WorkCentre everytime I start my pc?
 
Joined
Sep 7, 2004
Messages
49,014
Remove the printer from control panel, boot and see if it can install it now with the correct drivers.
 

vicki_nb

Thread Starter
Joined
Dec 13, 2003
Messages
101
I've tried that and I still get the popups. Like I said, it's working fine I just need the popups to go away. It's very frustrating.
 
Joined
Jul 16, 2003
Messages
93
Try this:

1) Right-click My Computer, go to Properties -> Hardware -> Device Manager and look for any items with a yellow circle and black exclaimation point.

2) If there are any of these items right click them, go to Properties and under device usage select "do not use this device (disable)".

3) Reset and see if you still get popups.
 
Joined
Aug 20, 2003
Messages
1,062
Try setting it up using the windows compatibility wizard.
Start / Programs / Accessories / Program Compatibility Wizard.
:)
 
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