1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Freeze Up Frustration!

Discussion in 'Earlier Versions of Windows' started by Carobbean, Dec 31, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. Carobbean

    Carobbean Thread Starter

    Joined:
    Dec 30, 2001
    Messages:
    26
    Arghhhh..I am running WINME on a Compaq Presario laptop that is less than a year old. I dont have a lot of programmes installed but my problems seem to stem from about 2 weeks ago when I upgraded my MSN messenger to version 4.6..I am now getting continual freeze ups., browsing etc.including when I try to shut down..error messgae on shut down is the dreaded "blue screeN' with error : 0D:0167:000061DC and it says " an error has occurred, press CTRL/ALT/DEL to restart..that doesnt work!!..it also says to press any key to return to Windows, no go there either..I finally have to resort to just shutting it off and then of course getting " illegal shutdown" when I boot back up......HELP!!!!!!!!!!!
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    welcome to t.S.G carobbean.
    there are some conflicts with the new version of msn messenger,looks like you found one.try un-installing it and then see if your box runs ok.
    you wont lose any info from messenger as its stored on-line(contact list etc).
    then,try seaching for the older version,not sure on the version number,maybe someone will jump in with the info.ill have a look around for it and post back.
    good luck and a happy 2002:)
     
  3. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
  4. Carobbean

    Carobbean Thread Starter

    Joined:
    Dec 30, 2001
    Messages:
    26
    That sure was quick..thanks $teve!! I shall go try that and see what happens..so I dont have to reload all my buddies?? Also, have been looking through here for people with similar problems and is it also possible I have too many items in my start up?
    Thanks again and Happy New Year to you too!!
     
  5. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    well...as for your start up.....yes,theres a lot you can clean out of it that you dont need on boot.....go to start/run type"msconfig"(without the quotes)then hit the start-up tab,see if you can prune out the stuff you dont need,like real player and the like.
    and do a scan for spyware,you will nedd to d/l "adaware"

    http://www.lavasoftusa.com/
    it will tell you all the stuff you have that are spyware....get rid of em........even most download managers come with spyware attached,but if theres something you need there are spyware free alternatives.
     
  6. Carobbean

    Carobbean Thread Starter

    Joined:
    Dec 30, 2001
    Messages:
    26
    You are just a wealth of information for someome like me who as she gets more practice, obviously starts to have more problems!!! If I delete things that I dont " think" I need upon startup ( notice the operative word here is THINK) where do they go..I know, a stupid question??You mentioned Real PLayer, if I untick or whatever I'm not uninstalling, right?? It just goes somehwhere else to be opened later?? Am I on the right track here?? Thanks again!
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/63651

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice