Arghhhh..I am running WINME on a Compaq Presario laptop that is less than a year old. I dont have a lot of programmes installed but my problems seem to stem from about 2 weeks ago when I upgraded my MSN messenger to version 4.6..I am now getting continual freeze ups., browsing etc.including when I try to shut down..error messgae on shut down is the dreaded "blue screeN' with error : 0D:0167:000061DC and it says " an error has occurred, press CTRL/ALT/DEL to restart..that doesnt work!!..it also says to press any key to return to Windows, no go there either..I finally have to resort to just shutting it off and then of course getting " illegal shutdown" when I boot back up......HELP!!!!!!!!!!!