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Freeze Up

Discussion in 'Windows XP' started by Majestic_4u, Sep 30, 2003.

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  1. Majestic_4u

    Majestic_4u Thread Starter

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    Hi Guys ,,, I hope you can help me with this problem.
    I have been freezing up lately while on the internet and when I go to Ctrl alt del to try and reboot. I get a Windows Task Manager Window.
    It has a list of things that I have no idea what it means like.
    msmsgs.exe.
    acrord32.exe
    hbsrv.exe.
    hpofxmo7.exe
    hpostso7.exe
    Iexplore.exe
    navapsvc.exe
    and there are plenty more.
    And when I try to end the process I get a warning window that says : Terminating a process can cause undesired results including loss of data and system instability.
    What does all this mean and what can I do to repair the freezing and this window that comes up......:confused:
    Thanks
    Maj
     
  2. Cookies

    Cookies

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    You might try running a good spyware removal utility like ad-aware if you haven't already. Scan for updates and run it.

    Not knowing what else you have, I can tell you hbsrv.exe is malware.

    http://www.lavasoft.de/support/download/
     
  3. Majestic_4u

    Majestic_4u Thread Starter

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    Can you tell me what malware is ?? when it comes to this stuff I am totally gripless....
    Thanks
    Maj
     
  4. Cookies

    Cookies

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    It's spyware, or BHO's -- browser helper objects. Often when you surf or download, it helps itself to your PC and slows down system resources -- meaning your computer will run slower.
     
  5. Majestic_4u

    Majestic_4u Thread Starter

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    Is this adware free to download and if so how will I know what I can remove and what I can't..???
    See thats the scary part . I wouldn't know where to begin...
    Thanks
    maj
     
  6. Cookies

    Cookies

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    Yes, it's free and many have had good success with it. It tidies up your PC and gets rid of spyware. It doesn't get rid of Norton Antivirus, or MSN IM - things you need. Instead, it gets rid of known spyware or "malware".

    I'll post a few screenshots so you can see.

    If you choose to download and install it, be sure to "check for updates" and connect. Once the reference file is downloaded, click on "scan now" and next. When the scan is complete click on next and click on each tracking cookie, etc. as shown in the screenshots. Remove them.

    There are some other things you can consider trying to prevent hangs or "freezes".

    Try #1-3 here:
    http://webpages.charter.net/gingersnap/housekeeping.htm
     
  7. Cookies

    Cookies

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    Screenshot 1
     

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  8. Cookies

    Cookies

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    Screenshot 2
     

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    Cookies

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    Screenshot 3 of 4..
     

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  10. Cookies

    Cookies

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    Screenshot 4
     

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  11. Majestic_4u

    Majestic_4u Thread Starter

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    hi... Thank you very much I will give it a shot if I have any questions I sure hope your on line to help me out...
    Maj
     
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