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Freezing On Shutdown - Leads to Blue Screen Popup

Discussion in 'Windows 7' started by Triyence, Oct 10, 2011.

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  1. Triyence

    Triyence Thread Starter

    Oct 10, 2011

    I'm having a problem when my computer shuts down. It seems to just freeze on the "Shutting Down..." screen. After manually shutting down I get this as a popup when I log in again:

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.
      Locale ID:    4105
    Additional information about the problem:
      BCCode:    124
      BCP1:    0000000000000000
      BCP2:    FFFFFA800720F8F8
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1
    Files that help describe the problem:
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    I've run a blend Prime95 for 24+ hours, and I've run a Memtest86+ for around the same. Neither have detected any problems which is why this is driving me crazy. I've attached the dumps.

    If there is any more information that you need from me, please let me know.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM)2 Quad CPU           @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 7
    Processor Count: 4
    RAM: 8191 Mb
    Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
    Hard Drives: C: Total - 114370 MB, Free - 61447 MB; D: Total - 476937 MB, Free - 55584 MB; E: Total - 1907726 MB, Free - 1631063 MB; 
    Motherboard: ASUSTeK Computer INC., P5K, Rev 1.xx, MS1C74B10305147
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    Attached Files:

  2. Triyence

    Triyence Thread Starter

    Oct 10, 2011
    Any thoughts? I will check myself if someone gives me a quick "here's how you diagnosis it".
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