Freezing up problem?

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Fouzi Rahuma

Thread Starter
Joined
Mar 31, 2004
Messages
29
My PC freezes up at least once evry two times I turn it on, I had to turn it off and on again,I keep doing this untill it starts properly. I downloaded
SPYBOT
ADAWARE
to help solve the problem, so I can post the the scanned Log using hijackthis,after I ran both spybot and adaware they found 108 problems so I agreed to cancle them, when I tryed to access the internet I got this message ( norton anti virus is unable to start e-mail protection. please insure that TCP/IP is installed and port 110 is available.) I contacted my Internet provider they said everything is running ok their side they told me something rong with my PC. So I restored & recoverd all the files that been deleted by spybot & adaware. the problem solved I can get access to the internet now.
Can you please tell me why this happened and how to get red of the freezing up problem thank you all. Fouzi.
 
Joined
Mar 20, 2003
Messages
4,823
Rerun Hijack this and post the log, the fact that you had a problem suggests that you may have a winsock2 problem caused by spyware and repaired by spybot or adaware
 

Fouzi Rahuma

Thread Starter
Joined
Mar 31, 2004
Messages
29
I ran hijachthis and this is the Log

Logfile of HijackThis v1.97.7
Scan saved at 16:37:46, on 05/04/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXE
C:\WINDOWS\ACCSTAT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\LXSUPMON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\UPDATER\WUPDATER.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\ptsnoop.exe
C:\WINDOWS\SYSTEM\SAHAGENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\IMSI\NETACCELERATOR\NETACCEL.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\BLUEYONDER IST\BIN\MPBTN.EXE
C:\PROGRAM FILES\AVANT BROWSER\IEXPLORE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\WINDOWS\DESKTOP\EMPTY FOLDER\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by blueyonder
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: (no name) - {8EDAB5C0-B061-11D1-801D-204C4F4F5021} - C:\PROGRA~1\IMSI\NETACC~1\NA3IE4.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - (no file)
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [CFCF] C:\WINDOWS\CFCF.exe
O4 - HKLM\..\Run: [FJMPSWZ] C:\WINDOWS\FJMPSWZ.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [msbb] C:\WINDOWS\MSBB.EXE
O4 - HKLM\..\Run: [SAHAGENT] C:\WINDOWS\SYSTEM\SahAgent.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [NetAccelerator] C:\PROGRAM FILES\IMSI\NETACCELERATOR\NETACCEL.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: Add to AD Black List - C:\PROGRAM FILES\AVANT BROWSER\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\PROGRAM FILES\AVANT BROWSER\AddAllToADBlackList.htm
O8 - Extra context menu item: Search - C:\PROGRAM FILES\AVANT BROWSER\Search.htm
O8 - Extra context menu item: Highlight - C:\PROGRAM FILES\AVANT BROWSER\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\PROGRAM FILES\AVANT BROWSER\OpenAllLinks.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37873.0256597222
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...ple.com/drakken/us/win/QuickTimeInstaller.exe
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.zillabar.com/toolbar/bin/dwnldr.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.netpaloffers.net/NetpalOffers/DMO1/F1ght0np.cab
 
Joined
Mar 10, 2004
Messages
300
Hello, I posted on the other post that you gave about your computer not booting correctly, and the spyware problem. You should contain all of your problems Within one thread, to better the information so that we may help you.

It may be that you're deletion of the spyware on your computer messed up your Winsock2. This is a sneaky side effect of uninstalling the spyware that some companies pull.

First, download this:
http://members.shaw.ca/installations/WinsockFix.zip

Then redo all of the steps you were given in your other thread, then once your computer is clean, use that to fix your winsock. If something goes wrong, restore back and let us know on this thread.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,912
Fouzi:

I'll let the others deal with your HijackThis log, but you need to seriously trim down your startup load. The smaller the startup load, the less problems your computer will have and the better it will run. Read here.
 

Fouzi Rahuma

Thread Starter
Joined
Mar 31, 2004
Messages
29
I'm not sure I follow this can you please explain,
Then redo all of the steps you were given in your other thread, then once your computer is clean, use that to fix your winsock. If something goes wrong, restore back and let us know on this thread.
 
Joined
Mar 10, 2004
Messages
300
In other words, download that file, then go back to your other thread that you made in which people helped you with what to clean, and do what you did before that messed up your internet, than use that file to fix the internet.
 
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