freezing up

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Brockman

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Sep 2, 2003
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I have xp home edition
thunderbird 1.1 processor
384 megs ram pc-133
40gig ibm drive
My puter seems to just freeze up maybe once or twice a day. I was playing a cd, of music andi left for about 30 minutes came back music was still playing but the computer was froze, mouse wouldnt move. Other times it just locks up while being in screen saver mode or being online.Its not getting hot, has no spyware, everythings updated, still it locks up. ?????????? Thanks
 
Joined
Aug 26, 1999
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Can you live without the machine for a day or so? The next thing I would try is booting into Safe Mode and just letting it sit for an entire day and night to see if it locks up. That should help pin down if it is hardware or software, or at least which type of software / hardware it is.
 

Brockman

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I ran in safe mode for 26 hours and it didnt freeze. What does that mean?
 
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Well, first off it makes it very likely that it is NOT a hardware problem. At least, not an internal one. Do you have any external stuff (printer, scanner, etc...) connected? Those things don't work in safe mode.

So, if you do have that kind of thing, the next step would be to unhook all that stuff and see what happens. I kind of doubt that will work, but it should be tried, just to be sure.

After that, the next thing is to try to pin down which piece of software (or Windows itself) is causing this. I would try going to Start, Run and typing in MSCONFIG. Choose Diagnostic Startup and see if it locks up or not.

If not it is time to choose Selective and start choosing which things should start and which shouldn't, until you find the killer.

I just did a quick google search and found this:

http://netsquirrel.com/msconfig/

It goes over some of the MSCONFIG choices and has pictures of what things should look like.

Let us know what you try and what happens.
 

Brockman

Thread Starter
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Sep 2, 2003
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82
The little circle wont work, only selective or normal works, i click it with the mouse but i wont do anything.
 
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Well, that's new... ok, go to selective then and just turn off everything. That's ends up doing just about the same thing anyway.

You have done a full antivirus scan, right?

You can do a free one here:

www.housecall.antivirus.com
 
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