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freezing when online

Discussion in 'Virus & Other Malware Removal' started by bonnie h., Apr 1, 2004.

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  1. bonnie h.

    bonnie h. Thread Starter

    Joined:
    Jan 5, 2004
    Messages:
    7
    Hi, I'm been having a lot of trouble lately freezing up while online. I ran hijack this. Is it possible that there is anything in here that can be causing my problem

    Logfile of HijackThis v1.97.7
    Scan saved at 5:16:51 PM, on 4/1/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\ezkeyex.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\PROGRA~1\Iomega\System32\AppServices.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\system32\regsvc.exe
    C:\WINDOWS\system32\MSTask.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\WBEM\WinMgmt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Iomega\AutoDisk\ADService.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\WINDOWS\system32\tp4mon.exe
    C:\Program Files\ThinkPad\Easy Launch buttons\EzIcon.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
    C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
    C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
    C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    C:\Palm\hotsync.exe
    C:\WINDOWS\system32\wuauclt.exe
    D:\My Documents\HijackThis.exe
    C:\WINDOWS\System32\msiexec.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
    O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_0_2_6.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money2003\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_0_2_6.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
    O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [Notebook Manager] "C:\Program Files\Notebook Manager\nbm.exe" -1
    O4 - HKLM\..\Run: [IBMEzKey] C:\Program Files\ThinkPad\Easy Launch buttons\EzIcon.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe SetReg
    O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [cidtaemon.exe] C:\WINDOWS\System32\cidtaemon.exe
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
    O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
    O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
    O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
    O4 - Startup: Microsoft Outlook.lnk = C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Instant Update Reminder.lnk = C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O12 - Plugin for 4y20H8xhp44N27EBxwWA4eNFvm3fClLd8B72NaR|2866916264733972153/174326028/6/8001/8001/7002/7002/8001/-1|-1449796509646493795/174326032/6/8001/8001: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
    O16 - DPF: Yahoo! Chat - http://cs7.chat.sc5.yahoo.com/c381/chat.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://cs7.chat.sc5.yahoo.com/v43/yacscom.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://photo.walmart.com/photo/upload/XUpload.ocx
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio5_0_2_6.cab


    Thank you so much....bonnie
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    C:\WINDOWS\System32\ezkeyex.exe

    That file looks odd. Please do a right click, properties and see what's in the version tab.
     
  3. bonnie h.

    bonnie h. Thread Starter

    Joined:
    Jan 5, 2004
    Messages:
    7
    File Version: 1.0.2.0
    Description: Ezkey Executive


    Other Version Information

    Company Name: Acer Softech


    NOTE: My computer is an IBM Thinkpad

    Thanks
     
  4. Nok1

    Nok1

    Joined:
    Feb 15, 2004
    Messages:
    826
    You may remove this entry from HJT:
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

    Also, the file mentioned by cybertech and these entry look suspicious..

    O12 - Plugin for 4y20H8xhp44N27EBxwWA4eNFvm3fClLd8B72NaR|2866916264733972153/174326028/6/8001/8001/7002/7002/8001/-1|-1449796509646493795/174326032/6/8001/8001: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll

    O4 - HKLM\..\Run: [cidtaemon.exe] C:\WINDOWS\System32\cidtaemon.exe


    Click on the below link, and navigate and upload each of the following files, and post back with results.

    C:\WINDOWS\System32\cidtaemon.exe
    C:\WINDOWS\System32\ezkeyex.exe
    C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll <-This entry is most scrambled, but is most likely to be C:\Program Files\Internet Explorer\PLUGINS[/b]

    http://www.kaspersky.com/remoteviruschk.html
     
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