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Frequent BSOD's lately.:( Please help.

Discussion in 'Windows 7' started by VIKINGS, May 18, 2012.

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  1. VIKINGS

    VIKINGS Thread Starter

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    As the title says I've been getting quite a few bsod's all of a sudden in the past few days. I don't think I've made any major changes to my system recently, nor have I installed any strange software/drivers, maybe just Quicktime for my browser but I doubt that has anything to do with it. Can anyone please tell me why I am getting these errors, is it software(which one) hardware(which component)?!?:(

    TSG Sysinfo:
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) II X4 630 Processor, AMD64 Family 16 Model 5 Stepping 2
    Processor Count: 4
    RAM: 8190 Mb
    Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
    Hard Drives: C: Total - 76308 MB, Free - 11970 MB; D: Total - 715402 MB, Free - 10002 MB; E: Total - 953866 MB, Free - 10776 MB;
    Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, 870-C45 (MS-7599)
    Antivirus: BitDefender Antivirus, Updated and Enabled

    Windows has recovered from an unexpected shotdown info:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000018
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF8800135BF00
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I've olso attached the dmp's. If there is any other info you need let me know just please help me. Thank you.

    LE: Forgot to mention, updated my video driver yesterday and got the latest windows updates(the ones I need at least, I don't use ie for example), same issues.
     

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  2. Megabite

    Megabite

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  3. VIKINGS

    VIKINGS Thread Starter

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    Thank you for the quick response. Any way I can fix the bitdefender related bsod's? I like this antivirus, been using it for years and have grown kinda attached to it. I'll try getting a newer version and updating it, but if that fail any other sugestions so I may keep it? Olso, how come I'm having problems with it all of a sudden? Been using this version for quite some time and never had problems with it...
    And what about the ntoskrnl one? Is that kernel related? What could have caused that one?
     
  4. Megabite

    Megabite

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    You could try removing it as I suggested and downloading the new version and see
     
  5. VIKINGS

    VIKINGS Thread Starter

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    Doing it as we speak, will let you know how it goes.
     
  6. VIKINGS

    VIKINGS Thread Starter

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    Removed the old version, installed the new one, updated, restarted pc, opened my browser and just got another one. :((( Is it still from bitdefender? What exactly could be causing it to do that?!:(
     

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  7. Megabite

    Megabite

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    Yep Bitdefender

    Probably caused by : bdfndisf6.sys
     
  8. VIKINGS

    VIKINGS Thread Starter

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    Still getting them...:( Do you have any suggestions on how I may fix this please?
     
  9. Megabite

    Megabite

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    You could try and see if there are any Windows updates and any updates for your video card and Motherboard.

    Did you download anything you can remember just before this started?
     
  10. VIKINGS

    VIKINGS Thread Starter

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    Like I said, not really, just quicktime...
     
  11. Megabite

    Megabite

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    Don't know what to say...you could try removing quicktime and restart as a test.

    Do you have any other protection programs installed?
     
  12. VIKINGS

    VIKINGS Thread Starter

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    Nope, no other protection programs. I've reinstalled bitdefender, reinstalled my motherboard network drivers(just to make sure I have the latest) and removed quicktime. Didn't help...:(
    I was thinking of reinstalling the whole windows tomorrow(THE HORROR) I'm just not sure if it will do any good....

    LE: Hm, this is interesting, although I am not sure it's entirely accurate. But it seems the bsod's happen mostly after I fire up utorrent... Right now just runing the browser and totalcommander and no probs so far. Gonna try runing a game, but could there be a problem with utorrent and bitdefender? I really havent changed anything to any of them before this problem appeared.
    LEE: Played Binary domain for about 30 mins, no problems this time(utorrent closed). Advice?
     
  13. Megabite

    Megabite

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    Cannot really help you about Peer to peer programs as it is against the rules here. But using them is leaving you wide open to problems and viruses.
     
  14. VIKINGS

    VIKINGS Thread Starter

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    :(( K, well thanks for your help so far, I'll keep investigating.
     
  15. Megabite

    Megabite

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    I would check for viruses using a free online scan and free Malwarebytes
     
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