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Frozen Mouse Pointer

Discussion in 'Hardware' started by davidjersey, Mar 7, 2010.

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  1. davidjersey

    davidjersey Thread Starter

    Joined:
    Mar 7, 2010
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    Windows XP Professional. Wireless mouse pointer frozen in centre of screen.Wireless keyboard OK. Have tried USB mouse & another wireless. Problems started when I deleted Norton Anti-virus & halfway though loading new Kaspersky, computer froze completely & had to shut down by holding power button. Re started OK and tried to load Kaspersky again but this time from disc. Froze again & had to shut down on the power button. Next restart, mouse pointer frozen centre screen. Driver OK in Control Panel but says cannot find hardware(Code 41) Have re-loaded the original XP disc - no change.
     
  2. cybersloth

    cybersloth

    Joined:
    Dec 16, 2009
    Messages:
    327
    so you have reinstalled windows??, if not try.
    Try a ps2 mouse (if you have a port)
    try uninstalling and reinstalling your USB controlers (uninstall then restart, they should come up)

    usualy you need to use a tool from nortons to remove that stupid program, i havent used kaspersky is it good?

    for AV i use AVG free by Grisoft and Antivir Personal by Avira, both are free and somtimes detect diferent threts, i find most full blown Internet Security programs are anoying and expencive.

    any way tell us how you go.
    thanks for using TSG
     
  3. davidjersey

    davidjersey Thread Starter

    Joined:
    Mar 7, 2010
    Messages:
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    Hi! Gave up & took it in for complete restore as everything suggested didn't work!
    So far I have been very impressed with Kaspersky. Eset's NOD32 is also very good - it is just a matter of which of the two is on 'special' at renewal time!
     
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