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Discussion in 'Virus & Other Malware Removal' started by maineearle, Apr 22, 2015.

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  1. maineearle

    maineearle Thread Starter

    May 14, 2007
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 4043 Mb
    Graphics Card: Intel(R) HD Graphics 3000, 1797 Mb
    Hard Drives: C: Total - 452227 MB, Free - 393565 MB; D: Total - 20447 MB, Free - 2205 MB; E: Total - 4055 MB, Free - 4054 MB;
    Motherboard: Hewlett-Packard, 1671
    Antivirus: Norton Internet Security, Updated and Enabled

    I have spent two weeks with my internet security provider with the same problems. Internet shut downs all browsers, computer hanging/slow, high cpu usage, erratic mouse movement. They claim hard drive failure even their own scans indicate nothing wrong. Can someone please help? --- Thanks
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