Ftp connection issue

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

cfisupply

Thread Starter
Joined
Nov 24, 2011
Messages
1
Hello there,

I have a hosting account with Godaddy.com and I have been having difficulty accessing it through ftp lately. I know the login info is correct. According to the logs it looks as though the server is not returning the file list. Godaddy claims it is a problem with my ISP as there are multiple timeouts when I do a tracert, but I can log into other ftp sites with no problem even though there are multiple timeouts to those sites as well.

Here's my tracert info.

Tracing route to cfisupply.com [72.167.210.22]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 94 ms 94 ms 94 ms ip-72-167-210-22.ip.secureserver.net [72.167.210
.22]
14 96 ms 96 ms 96 ms ip-72-167-210-22.ip.secureserver.net [72.167.210
.22]

Trace complete.

and here is the log from filezilla

13:48:05 Status: Connecting to 72.167.210.22:21...
13:48:05 Status: Connection established, waiting for welcome message...
13:48:05 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
13:48:05 Response: 220-You are user number 7 of 75 allowed.
13:48:05 Response: 220-Local time is now 11:48. Server port: 21.
13:48:05 Response: 220-This is a private system - No anonymous login
13:48:05 Response: 220 You will be disconnected after 3 minutes of inactivity.
13:48:05 Command: USER username
13:48:06 Response: 331 User username OK. Password required
13:48:06 Command: PASS **************
13:48:06 Response: 230-User username has group access to: 450
13:48:06 Response: 230 OK. Current directory is /
13:48:06 Command: SYST
13:48:06 Response: 215 UNIX Type: L8
13:48:06 Command: FEAT
13:48:06 Response: 211-Extensions supported:
13:48:06 Response: EPRT
13:48:06 Response: IDLE
13:48:06 Response: MDTM
13:48:06 Response: SIZE
13:48:06 Response: REST STREAM
13:48:06 Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
13:48:06 Response: MLSD
13:48:06 Response: TVFS
13:48:06 Response: ESTP
13:48:06 Response: PASV
13:48:06 Response: EPSV
13:48:06 Response: SPSV
13:48:06 Response: ESTA
13:48:06 Response: AUTH TLS
13:48:06 Response: PBSZ
13:48:06 Response: PROT
13:48:06 Response: 211 End.
13:48:06 Status: Connected
13:48:06 Status: Retrieving directory listing...
13:48:06 Command: PWD
13:48:06 Response: 257 "/" is your current location
13:48:06 Command: TYPE I
13:48:06 Response: 200 TYPE is now 8-bit binary
13:48:06 Command: PASV
13:48:06 Response: 227 Entering Passive Mode (72,167,210,22,198,255)
13:48:06 Command: MLSD
13:48:06 Response: 150 Accepted data connection
13:48:08 Response: 226-ASCII
13:48:08 Response: 226-Options: -a -l
13:48:08 Response: 226 238 matches total
13:48:28 Error: Connection timed out
13:48:28 Error: Failed to retrieve directory listing

I have tried changing the filezilla timeout even up to 300 seconds, but it still timeouts.

Do you have any recommendations? Your help is greatly appreciated.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top