FTP connection issue

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triandrew2001

Thread Starter
Joined
Sep 28, 2001
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99
Hey gang... you've never disappointed me in the past... hoping you can shed some light again.

I'm working for a syndication company. We syndicate audio files for radio stations. We have a webhost that runs our FTP server. Each station has their own login username/password to access various folders to download audio.

One of our clients (on win XP) keeps getting an error saying to verify that they have authorization to access that connection.... or something to that effect.

I've had no problem establishing the connection from my Win XP machine.

I'm immediately thinking maybe windows firewall could be the issue.
**UPDATE: it's not firewall.. we've disabled it. There's either something with this clients ISP blocking the connection or something else. I'm stumped.

Suggestions?
 
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