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Game keeps crashing on XP

Discussion in 'Games' started by ocean spray, Jul 19, 2004.

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  1. ocean spray

    ocean spray Thread Starter

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    Every time I play Sanitarium, which I used to play on Windows 95 crashes. I keep getting an error 'sntrm.exe', This happens a few seconds after I start the game. I've changed Combatibily to Windows 95 but I'm still getting the same problems.

    Also I keep getting a 'Insert disc 1' screen after I install Broken Sword, even though I have disc 1 inserted, I have two drives and I've tried the running the game in both. Not sure what's happening with this one.

    Anything else I can try?
     
  2. Skivvywaver

    Skivvywaver

    Joined:
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    Well, the first one is because it is a dos game and won't work with XP. The second I have no clue if the disk isn't a copy. If it is a copy, you are on your own.
     
  3. ocean spray

    ocean spray Thread Starter

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    Umm. I don't think Sanitarium is a DOS game. It used to play fine under Windows 95.

    And Broken Sword I bought years ago, it isn't a copy.

    Every other game plays fine, just the above two.
     
  4. Jtoast

    Jtoast

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    right click on the executable and try compatability mode for win95
     
  5. ocean spray

    ocean spray Thread Starter

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    I already said I done that.

    Also I downloaded a patch, which worked for a while, i got through Chapter 2, saved game, loaded game the next day, within seconds game crashed.
     
  6. Lococard

    Lococard

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    Hmm,

    Try a fresh install the install that patch afterwards.
     
  7. ocean spray

    ocean spray Thread Starter

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    Done that too, tried everything. Movie at the start of Sanitarium plays fine, just when I start playing the game, the character becomes all pixelized and games crashes.
     
  8. Jtoast

    Jtoast

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    I happen to have a copy handy. gonna load it up in xp and see what happens.
     
  9. ocean spray

    ocean spray Thread Starter

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    Thanks. Please let me know what happens.

    What other stuff should I check out? Like soundcards, videocards etc. I've looked in Device Manager, too many soundcards, videocards listed.

    I've also updated Direct X a few weeks ago, I think I have Direct X 9.
     
  10. Jtoast

    Jtoast

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    My copy ran just fine on XP. No problems at all.


    If you have a bunch of sound and video cards listed in device manager, my suggestion would be to boot into safe mode and remove them all and reboot. Let XP detect and reinstall them and then try again.
     
  11. ocean spray

    ocean spray Thread Starter

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    I checked Sound, video and game controllers in Device Manager and the following was listed:

    Audio Codecs
    Legacy Audio Drivers
    Legacy Video Capture Devices
    Media Control Devices
    Realtek AC'97 Audio
    Video Codecs

    All seem fine.

    I'll try running my PC in Safe Mode.

    As for now, is there any other way to find out what's causing the game to crash?
     
  12. Jtoast

    Jtoast

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    you can go to start, control panel, administrative tools, event log, and check your application events. see if more details of the crash are present there.
     
  13. ocean spray

    ocean spray Thread Starter

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    Just checked my Event Viewer, there's loads of errors for Sanitarium. Here's the descriptions:

    Faulting application sntrm.exe, version 0.0.0.0, faulting module sntrm.exe, version 0.0.0.0, fault address 0x0000b179.

    Hanging application sntrm.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

    The application, C:\Program Files\ASC Games\Sanitarium\Sntrm.exe, generated an application error The error occurred on 07/10/2004 @ 21:54:03.625 The exception generated was c0000094 at address 0040B179 (Sntrm)
     
  14. lilkillerduck

    lilkillerduck

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    I am having the same exact problem. I just downloaded the patch, it only got me a few seconds further than when I didn't have the patch. I hope somebody can find the solution soon, I used to play this game a lot and recently discovered I still had it. I'd really like to finish the game, but it might be a little hard if the game keeps dieing ever 2 minutes.
     
  15. timmy magic

    timmy magic

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    Jun 26, 2007
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    I am a complete computer novice and I have the same problem. I have just bought this game as I had played it succesfully a few years ago with no problems. I now have a brand new computer with windows vista and get the same warning. Any ideas?
     
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