Game Play Freezes PC

Recently I have been facing issues with any game I play. I am able to play the game for about 2-3 mins, after which
the game freezes and the audio freezes as well. By pressing CTRL+ALT+DEL I can access the task manager, but cannot
kill the process. Though I get the option to end the process, the process seems to stay in the task manager. This happens with every game. My system Configuration;

OS: Windows 7 Home Premium (64 Bit Service Pack 1)
Proc: Intel i7 2670 QM 2.2 GHz
RAM: 6GB 1333MHz DDR3 SDRAM
GPU : NVidia GeForce GT540M 2GB (347.25)
HDD : Seagate 1TB 5400 RPM

Steps Performed:

1.)Updated Windows
2.) Updated GPU Drivers
3.) Ran Memory Test ( No Errors)
4.) Checked HD for errors and bad sectors ( No Errors)
5.) Ran GPU Benchmark test ( No Issues )
6.) Ran Malware and anti-virus scans ( No Threats Found )
7.) No Overclocking Done


Any Help would really appreciated. Please do let me know if any other details need to be posted.

Thanks in Advance

Keshav

 

Hi Keshav and welcome.

Please download and run Speccy http://www.piriform.com/speccy.

 

I have Run Speccy and the results are below

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 2670QM @ 2.20GHz 58 °C
Sandy Bridge 32nm Technology
RAM
6.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Dell Inc. 0MY6GN (CPU) 59 °C
Graphics
Generic PnP Monitor ([email protected])
Intel HD Graphics Family (Dell)
2047MB NVIDIA GeForce GT 540M (Dell) 50 °C
Storage
931GB Seagate ST1000LM024 HN-M101MBB ATA Device (SATA) 44 °C
Optical Drives
HL-DT-ST DVD+-RW GT50N ATA Device
Audio
Realtek High Definition Audio

 

Thank you keshav, we need to see the whole report, Click File, Publish Snapshot then copy the link it provides and paste it here.

 

The link as requested

http://speccy.piriform.com/results/RXcy2kbYqDi2dqoYCfLYTGd

 

I saw that you have mismatched RAM which may not be compatible with each other. I would suggest taking the smaller one out and seeing if that helps. I tried to check out the motherboard to see if the RAM itself was compatible but couldn't find much information. Also some people have had problems like your caused by Avast. You may want to try replacing it with Microsoft Security Essentials.

 

I issue started occurring when I updated windows. Never had the problem earlier with the same system configuration. I tried with different RAM Sticks and even changing the anti-virus, but still the issue persists.

 

Did it start with the most recent update? If not about how long ago?

 

For a few days I ignored the updates,so in the end they piled on up (about 196 updates). That's when the system crashed and I reverted to default factory setting and installed the updates.

 

Have you checked to see if you have any system restore points before the updates? If so please try to restore it to before the update.

 

I tried restoring to the earliest restore point available, but even after that the games keep freezing. The problem is not only that the games stall, but the process cannot be killed in the task manager. I have to do a hard reset and the system logs off goes to the "Shutting Down" Screen and just goes black and doesn't completely shutdown. I have to hold on to the power button to do a manual shutdown.

 

Minitoolbox log
Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

• List last 10 Event Viewer log
• List Installed Programs
• List Devices (Only Problems)
• List Users, Partitions and Memory size
• List Restore Points

Click on Go.

Post the resulting log in your next reply.

 

KomputerKid,

The result you requested from the Mini tool Box is attached. Hope You can help, on the other forums nobody was even able to understand the problem.

 

I couldn't open the file. You can just copy and paste the w whole thing here.

 

MiniToolBox by Farbar Version: 30-11-2014
Ran by Shyam (administrator) on 30-01-2015 at 21:45:17
Running from "C:\Users\Shyam\Downloads\Softwares"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/30/2015 09:41:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/30/2015 06:44:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/29/2015 06:35:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/28/2015 06:33:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2015 06:42:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/26/2015 03:33:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/26/2015 00:11:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2015 04:47:47 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2015 01:09:29 AM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of genuine ticket failed (hr=0x80072EE7) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (01/25/2015 01:09:29 AM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072EE7


System errors:
=============
Error: (01/30/2015 06:45:04 PM) (Source: DCOM) (User: )
Description: 1053AvastVBoxSvc{F319F1B8-7587-4146-AF9C-0D6D77819BF1}

Error: (01/30/2015 06:44:48 PM) (Source: Service Control Manager) (User: )
Description: The AvastVBox COM Service service failed to start due to the following error:
%%1053

Error: (01/30/2015 06:44:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the AvastVBox COM Service service to connect.

Error: (01/26/2015 03:32:47 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:13:19 PM on ‎1/‎26/‎2015 was unexpected.

Error: (01/25/2015 04:47:15 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:45:29 AM on ‎1/‎25/‎2015 was unexpected.

Error: (01/24/2015 07:02:25 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:01:03 PM on ‎1/‎24/‎2015 was unexpected.

Error: (01/24/2015 07:00:48 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error:
%%-2147416365

Error: (01/24/2015 06:36:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.

Error: (01/24/2015 06:34:31 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Modules Installer service, but this action failed with the following error:
%%1056

Error: (01/24/2015 06:33:01 PM) (Source: DCOM) (User: )
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}


Microsoft Office Sessions:
=========================
Error: (01/30/2015 09:41:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/30/2015 06:44:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/29/2015 06:35:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/28/2015 06:33:40 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2015 06:42:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/26/2015 03:33:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/26/2015 00:11:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2015 04:47:47 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2015 01:09:29 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE766c92734-d682-4d71-983e-d6ec3f16059f

Error: (01/25/2015 01:09:29 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE700010001(0x00000000, 01:09:29:163 - http://go.microsoft.com/fwlink/?LinkId=151642)
00020001(0x00000000, 01:09:29:163)
00030001(0x00000000, 01:09:29:163 - http://go.microsoft.com)
00030002(0x00000000, 01:09:29:163 - 0)
00040001(0x00000000, 01:09:29:163 - http://go.microsoft.com)
00040002(0x00000000, 01:09:29:194 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 01:09:29:225 - <NULL>)
00040006(0x00000000, 01:09:29:225 - 1, http://go.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 01:09:29:225 - 0)
00020007(0x80072EE7, 01:09:29:225)
00010002(0x80072EE7, 01:09:29:225 - <NULL>)
00010003(0x80072EE7, 01:09:29:225)



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.37754 - BitTorrent Inc.)
AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.11.22 - STMicroelectronics)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 16.0.0.245 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 16.0.0.245 - Adobe Systems Incorporated) Hidden
Adobe Digital Editions 4.0 (HKLM-x32\...\Adobe Digital Editions 4.0) (Version: 4.0.2 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Avast Internet Security (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)
CCleaner (HKLM\...\CCleaner) (Version: 4.16 - Piriform)
ClassicPro© v2.01 (HKLM-x32\...\ClassicPro) (Version: 2.01 - Skin Consortium)
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{9F82B2FB-F969-41A0-B7D6-E54F4BAF8572}) (Version: - Microsoft)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
DHTML Editing Component (HKLM-x32\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
Free Alarm Clock 3.1.0 (HKLM-x32\...\{8ED5A2F1-338F-4608-8AF7-BCD1ADC1E1F7}_is1) (Version: 3.1 - Comfort Software Group)
Geeks3D FurMark 1.15.1.0 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version: - Geeks3D)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.93 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Intel PROSet Wireless (Version: - ) Hidden
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel(R) PROSet/Wireless for Bluetooth(R) + High Speed (HKLM\...\{BEE86606-EFB5-4353-9F34-29E0C59CDCFA}) (Version: 15.2.0.0284 - Intel Corporation)
Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology (HKLM\...\{2ABA2E8D-23CF-418F-BC8F-2EC99FA51A3F}) (Version: 1.2.1.0608 - Intel Corporation)
Intel(R) Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{181BBF43-CA17-4E1A-A78D-81E67A57B8A4}) (Version: 15.02.0000.1258 - Intel Corporation)
Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Mozilla Firefox 35.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0 (x86 en-US)) (Version: 35.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
NVIDIA 3D Vision Driver 347.25 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.25 - NVIDIA Corporation)
NVIDIA Control Panel 347.25 (Version: 347.25 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.5 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 347.25 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.25 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.172.1359 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.1 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 16.18.9 (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.18.9 (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.18.9 (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.18.9 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27 - NVIDIA Corporation) Hidden
Outils de vérification linguistique 2013 de Microsoft Office*- Français (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Potplayer (HKLM-x32\...\PotPlayer) (Version: - Daum Kakao Corp.)
PowerISO (HKLM-x32\...\PowerISO) (Version: 6.1 - Power Software Ltd)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.0.10 - Dell Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.90.826.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6312 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.27.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.1.27.0 - Renesas Electronics Corporation) Hidden
Rosetta Stone Ltd Services (HKLM-x32\...\{7BB2EF8A-5376-4BAE-96D0-38BE49501F40}) (Version: 3.2.17 - Rosetta Stone Ltd.)
Rosetta Stone TOTALe (HKLM-x32\...\com.rosettastone.rosettastonetotale) (Version: 4.1.15.1 - Rosetta Stone, Ltd)
Rosetta Stone TOTALe (x32 Version: 4.1.1 - Rosetta Stone, Ltd) Hidden
Rosetta Stone TOTALe (x32 Version: 4.1.15.1 - Rosetta Stone, Ltd) Hidden
SHIELD Streaming (Version: 3.1.3000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.18.9 - NVIDIA Corporation) Hidden
Skype&#8482; 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Sound Blaster X-Fi MB (HKLM-x32\...\{75CE8AF5-0A5E-4A42-BC67-F83591DA9A7D}) (Version: 1.0 - Creative Technology Limited)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Stellarium 0.13.1 (HKLM\...\Stellarium_is1) (Version: 0.13.1 - Stellarium team)
Stickies 8.0b (HKLM-x32\...\ZhornStickies) (Version: - Zhorn Software)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.6.0 - Synaptics Incorporated)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.1f1 - Unity Technologies ApS)
Update for Microsoft Access 2013 (KB2760350) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{A784BEFA-1BAB-4285-9F90-7D1A40A72DF8}) (Version: - Microsoft)
Update for Microsoft Excel 2013 (KB2760339) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{C5241E8F-37A5-40EC-90DD-FF1400818C4B}) (Version: - Microsoft)
Update for Microsoft Excel 2013 (KB2760339) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUS_{388C807E-766E-47FB-A671-53B8387FCA78}) (Version: - Microsoft)
Update for Microsoft Lync 2013 (KB2817621) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{2F2717FB-5567-491F-B493-B6556DB4FFCB}) (Version: - Microsoft)
Update for Microsoft Lync 2013 (KB2817621) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{2F2717FB-5567-491F-B493-B6556DB4FFCB}) (Version: - Microsoft)
Update for Microsoft Lync 2013 (KB2817621) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUS_{CA571833-CF9C-4B1E-B6E2-07211664180E}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{43EB1F58-DAA0-4F61-A4EE-C5651F85A047}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{43EB1F58-DAA0-4F61-A4EE-C5651F85A047}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2727096) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{34F41F42-15EC-4FB5-A6C7-464F4BB5D798}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2727096) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{34F41F42-15EC-4FB5-A6C7-464F4BB5D798}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2737954) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{C74BC9C1-46D0-4406-A003-119C5F2BC240}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2752025) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{068372FB-7EAF-463F-8074-77AB35BB13E6}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2752094) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{E911A320-7B4A-4383-82D2-007375B27EC2}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2752101) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8449754F-577E-4EC3-B9D4-108395B1680E}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D8B3D175-48B8-413F-8484-4D81E744B51C}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8587E5B1-6279-4396-B9AC-20B334F4FF88}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2767851) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{A98FE317-A670-47B8-9510-C115D933282A}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2767860) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{0C0A2F4A-757C-4F10-935F-508E1A2D4719}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2810010) 64-Bit Edition (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}_Office15.PROPLUS_{377DC0D5-A062-496A-ADE2-6D204B498DD8}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2810010) 64-Bit Edition (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}_Office15.PROPLUS_{CA55F6DA-492F-434B-9B65-9A42C35F3FDC}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2810010) 64-Bit Edition (HKLM\...\{90150000-001F-0C0A-1000-0000000FF1CE}_Office15.PROPLUS_{CC676278-5E9E-432E-9BB5-DDF0FFE04549}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817320) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{4389523F-DE1F-474A-995D-480F66809567}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817320) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{4389523F-DE1F-474A-995D-480F66809567}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817482) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{3856855C-A9CE-433A-BBA8-62D3290B063F}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817489) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{7E0144AD-1CF3-41B9-A6E5-98FF7EA97F2F}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817489) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{7E0144AD-1CF3-41B9-A6E5-98FF7EA97F2F}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817491) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUS_{C74677D5-FA4D-47D5-B769-1866C6D81214}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817492) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{0A30942E-AFEC-4DC5-8A23-AD50E971CC37}) (Version: - Microsoft)
Update for Microsoft Office 2013 (KB2817492) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{0A30942E-AFEC-4DC5-8A23-AD50E971CC37}) (Version: - Microsoft)
Update for Microsoft OneNote 2013 (KB2817467) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{ED00DC05-D24B-4847-B49B-7EF42A01D4D5}) (Version: - Microsoft)
Update for Microsoft OneNote 2013 (KB2817467) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{ED00DC05-D24B-4847-B49B-7EF42A01D4D5}) (Version: - Microsoft)
Update for Microsoft Outlook 2013 (KB2817629) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{8557CF2E-CD50-418A-A533-751E6C8B8C28}) (Version: - Microsoft)
Update for Microsoft Outlook 2013 (KB2817629) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{6562E5D7-895A-4FC0-B907-72E42D79703A}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2726947) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUS_{E158EB9F-E6CC-49E2-A098-2C6DF0D6B42B}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2810006) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{CFC7B54A-AB18-487B-A035-7094E2F24AF1}) (Version: - Microsoft)
Update for Microsoft SkyDrive Pro (KB2817622) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D4E8E649-C12B-4170-8A32-2D387CD5CED1}) (Version: - Microsoft)
Update for Microsoft SkyDrive Pro (KB2817622) 64-Bit Edition (HKLM\...\{90150000-00BA-0409-1000-0000000FF1CE}_Office15.PROPLUS_{5A59CF80-AA55-492B-900E-86793BCF013A}) (Version: - Microsoft)
Update for Microsoft SkyDrive Pro (KB2817622) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D4E8E649-C12B-4170-8A32-2D387CD5CED1}) (Version: - Microsoft)
Update for Microsoft SkyDrive Pro (KB2817622) 64-Bit Edition (HKLM\...\{90150000-00C1-0409-1000-0000000FF1CE}_Office15.PROPLUS_{5A59CF80-AA55-492B-900E-86793BCF013A}) (Version: - Microsoft)
Update for Microsoft Visio 2013 (KB2810008) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{54960E56-266C-417A-85F5-4769614C2694}) (Version: - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2768338) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D1F1940B-94DF-4DCB-BF82-9530D7FBB1BF}) (Version: - Microsoft)
Update for Microsoft Word 2013 (KB2767863) 64-Bit Edition (HKLM\...\{90150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUS_{7850D7D4-FC6A-4847-A646-9A64CCF713EA}) (Version: - Microsoft)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Web Easy Professional 8 (HKLM-x32\...\{A6806D86-BFF3-49CD-8E2B-87BB3507E53F}) (Version: 8 - Avanquest)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666 - Nullsoft, Inc)
WinDjView 2.0.2 (HKLM\...\WinDjView) (Version: 2.0.2 - Andrew Zhezherun)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
WinRAR 5.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: BAPIDRV
Description: BAPIDRV
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BAPIDRV
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 6038.17 MB
Available physical RAM: 4564.24 MB
Total Pagefile: 15093.35 MB
Available Pagefile: 13499.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.48 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:275.47 GB) (Free:219.91 GB) NTFS
2 Drive d: (Books & Entertainment) (Fixed) (Total:642.76 GB) (Free:338.21 GB) NTFS

========================= Users: ========================================

User accounts for \\SHYAM-PC

Administrator Guest Shyam

========================= Restore Points ==================================

24-01-2015 01:56:39 Jan 24 7:30AM
27-01-2015 23:30:29 Windows Update
30-01-2015 01:09:07 Installed Windows 7 USB/DVD Download Tool

**** End of log ****