Game will not fully install ?

[bourbon916]

Hi,
I'm having a problem installing a game (The Messenger by Dreamcatcher) It installs fine to 86% and then stalls. Doing ctl/alt/delete tells me installer not responding.
I've tried turning everything off in my tray, doesn't help.
I tried to play it from disc, but cannot save games that way.
I have a Gateway Pentium 4. Any ideas why this is happening ?

Tks, Marie

 

[buckaroo]

Do you practice good pc HD maintenance? Have you run scan disk and defrag? Is your windows temp folder cleaned out?

You may want to try install in Safe Mode, here's some instructions:

http://www.rselby.com/instal.htm

 

[Jtoast]

also, what operating system are you using?

If xp, make sure you DO NOT let it install directx off of the cd during the install.

 

[buckaroo]

If xp, make sure you DO NOT let it install directx off of the cd during the install

Hey Jtoast, don't have XP, but why this advice?

 

[Jtoast]

because xp already comes with directX 8 and the game may have an older version.

 

[buckaroo]

Gotcha, although I don't believe an older version of directX will install over a more current version.

 

[bourbon916]

Hi,

Thank you so much for you help. I should have mentioned I have Windows ME. Regarding system maintenance, I do it once a week faithfully.

Thanks, Marie

 

[buckaroo]

Hi Marie, so if you closed all running applications; you've cleaned out the Temp folder and attempted install from Safe Mode and still no go, I'm stuck too. You're not getting any error messages, right? I couldn't even locate this game on Dreamcatcher site.

Do they have any support help on their site? Try that.

Sorry

 

[bourbon916]

Hi Buckaroo,

Thank you so much for your help, don't be sorry ! You've been very kind. I'll try Dreamcatcher.

Marie

 

[buckaroo]

Aw shucks... ....you're welcome!

Hope you get this resolved.

take care