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Games crashing on new gaming laptop:

Discussion in 'Games' started by Liquidical, Jul 8, 2018.

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  1. Liquidical

    Liquidical Thread Starter

    Joined:
    Jul 8, 2018
    Messages:
    2
    Hi there,

    I recently bought a new gaming laptop with good specs, all my games were running fine for a month and then they started crashing.

    I've reset my Windows 10 but kept my files, re-installed everything and the problem still exists.

    I'd appreciate some help before I decide to return it under warranty.

    Thanks in advance.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,686
    First Name:
    Frank
    We know nothing about that gaming laptop, so please do the following in it:

    Download and save the TSG System Information Utility (SysInfo.exe) file.
    After it's been downloaded and saved, double-click it to run it.
    Information about your computer will appear.
    Return here to your thread, then copy-and-paste the ENTIRE text here.

    --------------------------------------------------------------
     
    Liquidical likes this.
  3. Liquidical

    Liquidical Thread Starter

    Joined:
    Jul 8, 2018
    Messages:
    2
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, Intel64 Family 6 Model 158 Stepping 10
    Processor Count: 12
    RAM: 12229 Mb
    Graphics Card: NVIDIA GeForce GTX 1060, -1 Mb
    Hard Drives: C: 231 GB (135 GB Free); D: 931 GB (930 GB Free);
    Motherboard: CLEVO, P7xxTM1
    Antivirus: Windows Defender, Disabled
     
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