I reinstalled windows with the recovery disk that came with the gateway laptop. Then I could not get on the internet. Device manager displays three yellow quotation marks. standard vga graphics adapter. video controller, and unknown device. I checked into the unknown device and it was usb\vid-0bda&pid-8189.
How can I find and load the drivers without internet on this computer?
use another laptop/pc to download and put the downloaded drivers onto a USB, CD or DVD and transfer them to the gateway computer to install them.
any missing drivers are to be found here on the gateway site, for the model, ml6720 - Vista OS. select which is yours.. 64 or 32bit from the drop down menu. see the link: http://us.gateway.com/gw/en/US/content/drivers-downloads
Thanks Bob, I went to that site, it listed four drivers. I knew that I needed the VGA driver so I downloaded, unzipped it into my gateway. It had no exe file, a read me file give instructions but when I followed them my computer failed to recognize them so I'm at a loss.
at win7 machine right now... try this
go to Device Manager
Double-click Display Adapters.
Right-click the Graphics Controller and click Update Driver Software.
Click Browse my computer for driver software.
Click Browse and select the directory where the driver files are located.
Click Next. Drivers will be installed hopefully. Reboot computer when prompted.
Thanks, I'm almost there. The vga worked and two yellow quotation marks went away. The one remaining one indicates unknown device. Earlier, I followed someones instructions to identify it and come up with usb\vid-0bda&pid-8189. I can't find it. Any ideas?
I found the file and installed it, yellow quotation marks all gone. Rebooted, got on the internet, all problems gone. Learning new things is a plus, also restored my faith in my fellow man. Thank you Bob so very much. I now have much respect for this site.
Gateway ML6720 Notebook
You might want to add and save this site in your browser's favorites/bookmarks list so you can refer to it in the future.
The next time you do a reinstall of Windows Vista SP2 32-bit or 64-bit in that laptop, make sure to install the Intel chipset driver first before you install any of the other drivers.
It allows the laptop's devices to be properly detected and configured.
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