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Gateway Model # ZX4970G ,Windows 8

Discussion in 'Windows 8' started by TaraRyze129, Oct 11, 2017.

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  1. TaraRyze129

    TaraRyze129 Thread Starter

    Oct 11, 2017
    I bought this all -in- one computer off of craigslist and I can't get passed the username/ password screen. Is there anyway to reboot or erase all that content and start fresh?
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    From what I can determine, the Gateway ZX4970G all-in-one desktop originally comes with Windows 7 64-bit.
    What's the exact SNID number and serial number on yours?
    What's the exact Windows version on its Certificate-Of-Authenticity sticker?

    We don't provide help here with bypassing or circumventing a password-protected computer.
    You will need to reinstall the appropriate Windows operating system in it and get a fresh start.

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