Hello!
This is my first post - and I feel like a young kid on stage at his first Christmas carol concert (aaah!) so your kind indulgence would be much appreciated )))
First, thanks very much (Tech guys and gals) for being here for we poor souls lost in computer hell ;-) : your help restores one's faith in human nature and your kind help would be very much appreciated!
Info:
O/S = XP SP2
Comodo, Firewall, Antivirus, Anti-spam and Verification-Engine.
D:/ (the recovery partition containing the programs and drivers) is supposed to be protected by PC Angel (no help there):
Comodo AntiVirus says it's infected!
Gateway, (no help there either), merely "recommended" that this partition be copied: they didn't say that a copy was "essential" to recovery from the hard drive - hence, I forgot to copy, so I can't wipe and recover.
Problems:
First, over time, the m/c started to slow, then hang (wouldn't shut down) (Dchp error(s) 1513???) and finally became infected (according to Comodo AV). Aside: how a virus (or rootkit(?) or both) got past Comodo I don't know.
On the hanging issue (something to do with file handles(?)), I found a prog (Microsoft/Gordon/Uchp(?)) but never ran it: scared I guess - and the infection issue subsequently became the main issue.
Wishes/concerns:
I would like to wipe the HD, (DBAN?), and start over - but as explained above - that doesn't appear possible, therefore I suppose it's necessary to attempt a clean-up of both C and D partitions?
I read that if rootkit(s) are on the m/c, a) they may not be discovered or removed with 100% confidence, and b) therefore the computer, (HD(?)), could never be trusted again: your comments would be appreciated
I have access to a friend's machine (which has Norton Internet Security) - together with a USB Stick - for downloading your suggested recovery tools but am concerned lest I infect her computer with swapping the USB stick back and forth. I don't dare put my own infected computer on-line: your recommendations would be most welcome!
Finally, thanks very much for any help/comment you are able to give: it will be very much appreciated !
Kind Regards, Granislo (David)
PS: I was impressed with the clarity and conciseness of the answer that "Cookiegal" gave to "O-Jay" (15th JULY 2005) who had a similar problem, but while my problem is similar, it's somewhat different, therefore this post: sorry it's so long
This is my first post - and I feel like a young kid on stage at his first Christmas carol concert (aaah!) so your kind indulgence would be much appreciated )))
First, thanks very much (Tech guys and gals) for being here for we poor souls lost in computer hell ;-) : your help restores one's faith in human nature and your kind help would be very much appreciated!
Info:
O/S = XP SP2
Comodo, Firewall, Antivirus, Anti-spam and Verification-Engine.
D:/ (the recovery partition containing the programs and drivers) is supposed to be protected by PC Angel (no help there):
Comodo AntiVirus says it's infected!
Gateway, (no help there either), merely "recommended" that this partition be copied: they didn't say that a copy was "essential" to recovery from the hard drive - hence, I forgot to copy, so I can't wipe and recover.
Problems:
First, over time, the m/c started to slow, then hang (wouldn't shut down) (Dchp error(s) 1513???) and finally became infected (according to Comodo AV). Aside: how a virus (or rootkit(?) or both) got past Comodo I don't know.
On the hanging issue (something to do with file handles(?)), I found a prog (Microsoft/Gordon/Uchp(?)) but never ran it: scared I guess - and the infection issue subsequently became the main issue.
Wishes/concerns:
I would like to wipe the HD, (DBAN?), and start over - but as explained above - that doesn't appear possible, therefore I suppose it's necessary to attempt a clean-up of both C and D partitions?
I read that if rootkit(s) are on the m/c, a) they may not be discovered or removed with 100% confidence, and b) therefore the computer, (HD(?)), could never be trusted again: your comments would be appreciated
I have access to a friend's machine (which has Norton Internet Security) - together with a USB Stick - for downloading your suggested recovery tools but am concerned lest I infect her computer with swapping the USB stick back and forth. I don't dare put my own infected computer on-line: your recommendations would be most welcome!
Finally, thanks very much for any help/comment you are able to give: it will be very much appreciated !
Kind Regards, Granislo (David)
PS: I was impressed with the clarity and conciseness of the answer that "Cookiegal" gave to "O-Jay" (15th JULY 2005) who had a similar problem, but while my problem is similar, it's somewhat different, therefore this post: sorry it's so long