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Gateway Notebook BIOS Upgrade Problems

Discussion in 'Hardware' started by whealthy, Apr 8, 2009.

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  1. whealthy

    whealthy Thread Starter

    Joined:
    Apr 8, 2009
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    Not sure if this is the right place for this since this laptop is a Gateway and not one of those listed.

    My parents have a Gateway Notebook, model# MX3416, that is a little over two years old.
    http://support.gateway.com/s/Mobile/Q106/Bishop/1013920Rsp2.shtml

    They had never updated any drivers or BIOS so I decided to do that for them. They had upgraded to Vista from XP and the Gateway site had drivers and a newer BIOS. The drivers updated fine but the BIOS didn't apparently. It had a Winflash utility that installed all the blocks and confirmed the installation. It restarted and now the computer only gets halfway throught the initialization and hangs after initializing the mouse, at least that is as much as it shows on the screen.

    Is there anything I can do short of replacing the CMOS/BIOS chip if it is removable or the motherboard?

    Any suggestions to help me resolve this problem would be greatly appreciated. I contacted Gateway Tech support but since the laptop isn't under warrantee anymore, they refused to help me.

    Thanks.
     
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