Geforce RTX 2060 Super - Win 10+11 Blackscreen

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Cireg

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Joined
Dec 4, 2021
Messages
2
Hi,

when loading Assassins Creed Valhalla my System (only graphic card?) crashes with a Blackscreen (no cursor). The fan turns high and the music continues playing. No chance to revive the display. I have to cold reset the PC. Few times the game loads regularly and the BS occurs only after some time of playing.

Same problem happens with MSFS 2020. Not while loading, but while playing, specially if simultaneously a youtube video plays.

But - there are times where I can run AC Valhalla, MSFS 2020, Cities Skylines plus two youtube videos simultaneously and nothing happens but a low framerate.

Things I have tried so far:
  • Check Windows EventViewer for suspect log entries (but not sure whether I looked at the right positions)
  • De- and Reinstall Nvidia driver
  • Update AMD Chipset driver
  • Check Hardware for stable connections, inside and out
  • Exchange DP Monitor cable, try HDMI cable
  • Run FurMark, OCCT graphic, CPU and RAM test - pass...
  • Checked AC Valhalla for corrupt files
  • checked Direct X 12.0
... and, during the last months, for sure a couple of things more I do not remember at the moment.

The problem occured while using Windows 10 64bit and persisted after having updated to Windows 11

System Information:

MB: MBA SoAM4 MSI X570 Gaming Pro Carbon WiFi
CPU: CPU AMD AM4 Ryzen 5 3600X 6x3,80Ghz/4.40GHz 6C/12T 95W MPK
GPU: VGP NVIDIA GeForce RTX 2060 SUPER 8GB
4x8 GB PC4-24000 DDR4 SDRAM G.SKILL G4-3000C16-8GISB
NVIDIA Driver 496.76 DCH

Thank you for hints.
 
Joined
Sep 21, 2007
Messages
15,152
What power supply (brand and model ) do you have? Do not go for the minimum requirements. The recommended minimum is 550W and higher. Higher is better. GOLD is better than BRONZE
 
Last edited:

Cireg

Thread Starter
Joined
Dec 4, 2021
Messages
2
My Power supply is a be quiet! System Power 9 700W ATX 2.4
 
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