general and view tab missing in folder options

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drew4188

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I am using Win Xp Pro and somehow the general and the view tabs are missing as an option under My computer -- Tools and then folder options. The only tabs that are available are the File types and Offline files tab.

The general and :( the view tabs are missing. I became aware when I wanted to show all hidden files with a folder on my C Drive.
 
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Is this the only PC on the network?? Are you running any types of servers?? Sounds like some kind of policy got written into the registry.
 

drew4188

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I am the admin for my make shift network that me and my kids use. I may have set it up so that they are Admin on their computer. Not certain.
 
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Try this for starters. Go to Start > Run and enter:

regsvr32 shell32.dll

You should get a message "dll successfully registered". Check to see if any different after that.

Also try:

regsvr32 /i shdocvw.dll

There is also a patch for the "view" tab available here:

http://www.kellys-korner-xp.com/xp_tweaks.htm

See item 368. Right click on it, select "save target as" and download it to the desktop or other convenient location. Then double click it to merge it to the registry. Check again after that.
 

drew4188

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Could Norton have re-written my registry and caused my tabs to not be visible.
 
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No, not likely. There is no specific policy that I know of to hide these tabs. There is one for File extensions I believe and for folder options generally.

Most likely there is some registry damage in the location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced

Try the procedures I suggested. If they do not help, run regedit and select that Advanced key. Select File > Export and save it as a TEXT file (not .reg). Upload that here as an attachment so I can compare it with mine.
 

drew4188

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I don't have this listed

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advan ced
 
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drew4188 said:
I don't have this listed

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advan ced
Aha!

Well the "patch" should have replaced part of it ...

Still, if you are willing to gamble, here's what you do. I am going to upload in a ZIP file format my "hive" key for that entry. You want to COMPLETELY unzip it. Then run regedit and select File > Import. Under files of "TYPE" you want to select "HIVE", then navigate to where you unzipped my file and select that.

There may be some differences between my HOME edition and a PRO version, so if you have another PRO system, it would be preferable to use that -- but I doubt the differences are significant if any.
 

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