General Protection Fault in module MMSYSTEM.DLL

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axkman

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May 23, 2003
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I'm running Windows 98SE, and have recently been plagued by the message, "A fatal exception 0E has occured at 0167:BFF9DFFF". When I go the next step, I get a message that says "<program> caused a general protection fault in module MMSYSTEM.DLL at 0004:00000db6" ( or a similar address). The programs that cause this are usually games programs, such as FREECELL, HEARTS, SOL, etc, and occasionally MMTASK.

I can get rid of this problem by rebooting, and everything will be OK for a while, then the cycle starts again. One thing that has changed is that I have added a new printer, a Canon MP700, and the problem only seemed to start after I added it. I tried unistalling the drivers and software, and that seemed to cure the problem, although I didn't leave them uninstalled for very long. I have checked system.ini and it includes "drivers=mmsystem.dll power.drv"

Can anyone suggest a fix without having to continually reboot - or get rid of my new printer?

Thanks for any help anyone may be able to provide.
 

flavallee

Frank
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Joined
May 12, 2002
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81,549
The drivers=mmsystem.dll power.drv entry is a normal entry in the [boot] section.

If you don't use standby, suspend, hibernate, etc. and keep the settings in Power Management in the Control Panel set to "Always On" and "Never"(which is a good idea), you can delete the power.drv part of the command and just leave it as drivers=mmsystem.dll
 

axkman

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Joined
May 23, 2003
Messages
123
Thanks for the info, guys. I'd already checked out the Microsoft article, 1069, but system.ini is in place and it contains the line, drivers = mmsystem.dll. I'll try removing power.drv, flavallee; Power Management settings are already at "Always On" and "Never" and I'll see what happens if I sacrifice "Standby" (although that's how I usually shut down the PC). Thanks again
 
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