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Generic Host Process for Win32 Services has encountered a problem and needs to close

Discussion in 'Windows XP' started by brycedb, Jan 15, 2011.

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  1. brycedb

    brycedb Thread Starter

    Joined:
    Jan 9, 2011
    Messages:
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    Generic Host Process for Win32 Services has encountered a problem and needs to close:eek:

    I get this message with a prompt to end now...after I end now...toolbar, start menu, and Internet Explorer seem to revert to Win98 display settings, with the old off-white color and generic text fonts..??any ideas as to how to fix my problem or to what the ultimate cause may be?:confused:

    Thanx
     
  2. daz1

    daz1 Banned

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  3. brycedb

    brycedb Thread Starter

    Joined:
    Jan 9, 2011
    Messages:
    8
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:54:51 AM, on 1/18/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\FrostWire\FrostWire.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Documents and Settings\owner\My Documents\Downloads\HijackThis.exe
    F2 - REG:system.ini: UserInit=userinit.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    --
    End of file - 1768 bytes
     
  4. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
    34,796
    That's a really small log. Are you sure you copied everything?
     
  5. brycedb

    brycedb Thread Starter

    Joined:
    Jan 9, 2011
    Messages:
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    Here is a copy of another scan in full


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:11:30 PM, on 1/18/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\FrostWire\FrostWire.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\owner\My Documents\Downloads\HijackThis.exe
    C:\WINDOWS\system32\svchost.exe
    F2 - REG:system.ini: UserInit=userinit.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    --
    End of file - 1768 bytes
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I don't know why you are missing so many standard entries in your log. :confused:

    Try running THIS version instead.
     
  7. brycedb

    brycedb Thread Starter

    Joined:
    Jan 9, 2011
    Messages:
    8
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:38:44 AM, on 1/20/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    C:\PROGRA~1\MI3AA1~1\rapimgr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\FrostWire\FrostWire.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    F2 - REG:system.ini: UserInit=userinit.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
    O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
    O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
    O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
    --
    End of file - 1984 bytes
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    It looks like you've stripped IE8 naked! You're missing quite a few standard entries. Ever had HijackThis "Fix" anything before?

    You don't even have an antivirus on your computer!

    Let's see what possible nasties you might have on that computer. Download and install the free version of Malwarebytes' Anti-Malware (this is not an antivirus). Run a Quick Scan with it and have the program delete whatever it finds. Then, please post back the text report.
     
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