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Generic USB device has a driver problem

Discussion in 'Windows 7' started by Kutcorners, Sep 24, 2019.

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  1. Kutcorners

    Kutcorners Thread Starter

    Joined:
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    Hello:
    I tried to insert some pictures from my Fujifilm camera to my PC with no luck.
    I'm using Windows 7 Professional.
    I activated the action center to try and reinstall the driver, no luck.
    I got this message: Remote desktop generic USB device(redirected)has a driver problem.
    I tried additional fixes with no success.
    I also went to device manager and disabled the link with the yellow triangle and restarted the computer and apparently that did not work.

    Could someone help with this problem?.
    Thanks
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    22,661
    Try following this
    http://fujifilm-dsc.com/en/manual/x30/connection/computer/index.html

    taking particular note of camera being off when first connecting USB
    If that does not work install this
    https://www.fujifilm.com/support/digital_cameras/software/myfinepix_studio/index.html

    You do not of course want any remote desktop connection

    That all said you should not need the FinePix software as if the images are on an SD card in the camera then the usual procedure on Windows should find the SD card as a device in This Computer
    http://digital-cameras.support.fuji...94.1153009550.1569351980-528378432.1569351979

    If that does not work possibly the easiest solution is to take the SD card out of the camera and connect it to the computer in a card reader
     
  3. Kutcorners

    Kutcorners Thread Starter

    Joined:
    Jul 31, 2019
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    I appreciate your suggestion, but I would like to get the Generic USB Device Driver problem fixed. I installed and then uninstalled a software from Fujifilm. It was a nightmare trying to put photos into my PC. If you were trying to sell something that needed a photo in the ad, it did not work.
    If I can't get this driver fixed the I will consider your option.
    Thanks Very Much.
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    The Generic USB device is not what you want to fix
    You need to have the Camera SD card seen by the computer
    I presume the images are on an SD card and not on the camera memory
    The computer will NOT see the camera inbuilt flash memory

    Try connecting the USB with the computer powered on
    Also if by chance your computer has a USB 3.0 port as well as USB 2.0 ports and you are connecting to a USB 3.0 try a USB 2.0 port
    When the computer see a connection and decides it is a generic USB device it is NOT seeing the SD card all it is seeing is a USB device connected
    For example when my card reader is connected without any SD card in it, my computer sees a generic USB device

    See this
    https://www.fujifilmusa.com/support...o?dbid=880039&prodcat=857102&sscucatid=664277
    are you connected directly to a USB port or via a hub

    Is this a new camera - new to you, or has it previously connected correctly to this computer ?
     
  5. plodr

    plodr

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    First Name:
    Liz
    When I used digital cameras (HP, Nikon and Canon), I stopped connecting the camera to a PC to upload pictures because inevitably some Windows update would prevent the camera software to work.
    For year, I simply remove the sd card from the camera, put it either into a USB sd card reader or put it into an sd slot on the computer and get the pictures onto the computer using Windows Explorer.

    I've stopped using digital cameras and now take pictures with android tablets and phones.
     
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    I agree, if necessary, as I suggested
     
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