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Generic USB device has a driver problem

1K views 5 replies 3 participants last post by  Macboatmaster 
#1 ·
Hello:
I tried to insert some pictures from my Fujifilm camera to my PC with no luck.
I'm using Windows 7 Professional.
I activated the action center to try and reinstall the driver, no luck.
I got this message: Remote desktop generic USB device(redirected)has a driver problem.
I tried additional fixes with no success.
I also went to device manager and disabled the link with the yellow triangle and restarted the computer and apparently that did not work.

Could someone help with this problem?.
Thanks
 
#2 ·
Try following this
http://fujifilm-dsc.com/en/manual/x30/connection/computer/index.html

taking particular note of camera being off when first connecting USB
If that does not work install this
https://www.fujifilm.com/support/digital_cameras/software/myfinepix_studio/index.html

You do not of course want any remote desktop connection

That all said you should not need the FinePix software as if the images are on an SD card in the camera then the usual procedure on Windows should find the SD card as a device in This Computer
http://digital-cameras.support.fuji...94.1153009550.1569351980-528378432.1569351979

If that does not work possibly the easiest solution is to take the SD card out of the camera and connect it to the computer in a card reader
 
#3 ·
I appreciate your suggestion, but I would like to get the Generic USB Device Driver problem fixed. I installed and then uninstalled a software from Fujifilm. It was a nightmare trying to put photos into my PC. If you were trying to sell something that needed a photo in the ad, it did not work.
If I can't get this driver fixed the I will consider your option.
Thanks Very Much.
 
#4 ·
The Generic USB device is not what you want to fix
You need to have the Camera SD card seen by the computer
I presume the images are on an SD card and not on the camera memory
The computer will NOT see the camera inbuilt flash memory

Try connecting the USB with the computer powered on
Also if by chance your computer has a USB 3.0 port as well as USB 2.0 ports and you are connecting to a USB 3.0 try a USB 2.0 port
When the computer see a connection and decides it is a generic USB device it is NOT seeing the SD card all it is seeing is a USB device connected
For example when my card reader is connected without any SD card in it, my computer sees a generic USB device

See this
https://www.fujifilmusa.com/support...o?dbid=880039&prodcat=857102&sscucatid=664277
are you connected directly to a USB port or via a hub

Is this a new camera - new to you, or has it previously connected correctly to this computer ?
 
#5 ·
When I used digital cameras (HP, Nikon and Canon), I stopped connecting the camera to a PC to upload pictures because inevitably some Windows update would prevent the camera software to work.
For year, I simply remove the sd card from the camera, put it either into a USB sd card reader or put it into an sd slot on the computer and get the pictures onto the computer using Windows Explorer.

I've stopped using digital cameras and now take pictures with android tablets and phones.
 
#6 ·
For year, I simply remove the sd card from the camera, put it either into a USB sd card reader or put it into an sd slot on the computer and get the pictures onto the computer using Windows Explorer.
I agree, if necessary, as I suggested
If that does not work possibly the easiest solution is to take the SD card out of the camera and connect it to the computer in a card reader
 
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