Genuine Validation of Vista

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holymoly

Thread Starter
Joined
Jun 21, 2003
Messages
635
I've had Vista for 3 years now but due to installer issues, had to do a re-install.

The problem is I have a black desktop and a message saying it is not genuine,

I have tried the link support.microsoft.com/pag where I get directed to a download a validation tool.

I run the app and I get a quick flash of a screen, saying this may take a few moments, and it disappears.

Anything else I can do?
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,159
madmin, I've removed your link; in the future, please refrain from posting questionable links.

holymoly, your best bet (if it's is not clearing up activation when you go to the MS website) is to contact MS. It doesn't take that long, and they will be able to verify that your OS is genuine.

thanks,

v
 

holymoly

Thread Starter
Joined
Jun 21, 2003
Messages
635
Hi I was able to get in touch with MS, wow its like trying to call the government, to speak to the right person.

the person verified that Vista that it was already genuine but all the updates, I had issues with,

He did a remote access and did a virus scan that proved negative then rebooted with updates.

the issue is the PC rebooted about 30 times in 2 hours, and upon another reboot I changed the boot order to

boot under a drive I have XP installed.

I was surprised the MS did a follow-up call and I relayed the issue. My plan is to load in Vista and let it do its updates
overnight. Not sure the above process should be happening to do updates. With my XP I had a Service Pack once mailed to me and the update process was much shorter.

Anyway MS surprised me again and provided a follow-up phone number to call though at my request.

So is this update process normal, ie: rebooting 30 times over 2 hours? With my re-install the Vista was restored to SP1
 

holymoly

Thread Starter
Joined
Jun 21, 2003
Messages
635
Update.

My PC was on all night and Vista rebooted and rebooted.......

What's an acronym for Vista? I can come up with one.

Oh, the last MS support conversation, was told "why don't you go to the microsoft online store, Windows 7 is
now available"


Before I contacted MS support, I only had update issues. With their remote assistance, I now can't even log in. Perpectual updating.

Way to go Microsoft.... (n)
 

holymoly

Thread Starter
Joined
Jun 21, 2003
Messages
635
Haven't heard back from MS. They haven't responded to my case # email.

So what options do I have? Still the Vista installation disk in the DVD rom and hope it reinstalls?
 
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