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get 'save the file as an xps document.'..won't print

Discussion in 'Hardware' started by extradesk, Oct 10, 2010.

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  1. extradesk

    extradesk Thread Starter

    Joined:
    Oct 31, 2009
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    My printer is connected, printer icon is in tray, and it is recognized by my Belkin router manager-- but when I try to print I get a screen that says 'save the file as an *.xps document'...and it won't print. I don't want to save it - I want it to print.

    I ran a search for 'xps' and the list came up with XPS Viewer and XPS Viewer Manifest. Both are located in C:\Windows\system32\xpsviewer. This has been after I downloaded something to scan my drivers for outdated ones. When I discovered that you have to buy the software I uninstalled it. I never had the problem before that.

    It is on my Dell laptop, running XP Home Edition.
     
  2. Hughv

    Hughv

    Joined:
    Jul 22, 2006
    Messages:
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    Can you print a test page?
    What printer is selected in the printer dialog box? (Almost certainly the XPS document writer)
    Select "Print" from the file menu to see these options.
     
  3. extradesk

    extradesk Thread Starter

    Joined:
    Oct 31, 2009
    Messages:
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    I did get it somewhat resolved. I have 2 printers--a regular HP and a mulitfunction Canon. The Canon was set as the default. Switching the HP as the default eliminated that problem. I'm still trying to set up the Canon because it's a wireless and I can fax from it. No success yet, but because of your suggestion I do have the HP operating through the router manager. Thank you.
     
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