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Getting deleted pictures back- laptop not reading memory card reader

Discussion in 'Hardware' started by jillianb, Jan 4, 2013.

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  1. jillianb

    jillianb Thread Starter

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    All of the pictures on my digital camera got deleted. I have attached the SD card to a memory card reader and plugged into the USB port, because I hope to recover my pictures via a photo recovery software. However, my laptop is not detecting the memory card reader, although the blue light is on. When I click devices and printers, it shows up as a removable disk (drive E). Further, none of the recovery programs have detected my photos from the memory card reader. They either show drive E as having nothing on it, or don't even give drive E as a recoverable option.

    How can i fix this these problems?

    My laptop is a Dell Inspiron 14R, Genuine Windows 7 Home Premium, 64bit. The memory card reader is a Dynex 12 in 1.

    Thank you.
     
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  3. Triple6

    Triple6 Moderator

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    Is the card an SDHC card? And does the card reader support SDHC cards?

    Also, the Inspiron 14R appears to come with a built in card reader on the left hand side, have you tried that? It'll likely be better then the Dynex piece of junk.

    The other possibility is that the card fail and is unrecoverable.
     
  4. jillianb

    jillianb Thread Starter

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    No, I don't think it is an SDHC card.

    The laptop does have a built in card reader, but the SD card is too small for the slot.

    How do I know if the card is failed or unrecoverable? thanks
     
  5. Triple6

    Triple6 Moderator

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    If the card doesn't work in multiple devices.
     
  6. Triple6

    Triple6 Moderator

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    Post the exact model of the SD card.

    Post the exact model of the card reader.

    Post the exact model of the laptop, this will be the bottom of the laptop. The Dell will also have a service tag on it, post that too.

    You can also try connecting the camera with a USB cable to the computer and if the camera supports the mode, you should be able to run the data recovery on the card that way.

    Dell indicates that at least a few model have a card reader that supports SD cards: http://www.dell.com/ca/p/inspiron-14r-n4110/pd
    As does this: http://www.notebookcheck.net/typo3temp/pics/bbe9801427.jpg
     
  7. jillianb

    jillianb Thread Starter

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    SD: memory stick pro duo

    Model of the card reader: Dynex 12 in 1 Memory card Reader DX-CR212

    Model of the laptop: Inspiron 4010

    service tag is C9CRYP1
     
  8. Triple6

    Triple6 Moderator

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    Oh so it's not an SD card at all, its an Memory Stick Pro Duo which is a Sony competing product. You may need an adapter as this for the laptop: http://en.wikipedia.org/wiki/File:Memory_Stick_Duo_Adaptor.jpg if the built in card reader doesn't naively take the MS Duo Pro but Dell claims Sony Memory Sticks are supported.

    Or try a different external card reader.
     
  9. jillianb

    jillianb Thread Starter

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    oh ok, thank you so much for clarifying.
     
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