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Getting my work Emails to send on the Microsoft Mail App

Discussion in 'Web & Email' started by BenBrassey, Feb 20, 2020.

  1. BenBrassey

    BenBrassey Thread Starter

    Feb 20, 2020
    Hey any help with trying to get the Microsoft Mail App to let me send emails.

    I can currently receive emails, but sending will only put the emails in my outbox rather than actually sending them.

    It is currently on an IMAP not POP3.

    I really cant see anywhere in which i can change setting or change where i can change the authorisation.

    Any help would be magnificent.


  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    I can't help with it, but you maybe should post which Microsoft Mail App and on which operating system.
  3. SeanLaurence


    Sep 6, 2019
    First Name:
    Assuming that by "Microsoft Mail App" you meant the "Mail" app that comes with windows 10,
    You would need to check the outgoing mail server settings for your account.
    On the bottom of the blue bar on the left of Mail you should see the settings gear. Press the "Hamburger" icon (Three horizontal lines) at the top to make the blue bar wider if you don't.
    In setting you should see "Manage accounts", Go there and choose your IMAP account.
    Click on "Change Mailbox sync settings"
    Click on "Advanced Mailbox Settings"
    Find the scrollbar on the right (it likes to hide) or use <Tab> to go through the email server fields.


    If you don't know what your outgoing email settings are, then you will have to get them from your mail provider.
    As an example, the settings for my email from Shaw cablesystems are:
    Incoming server: imap.shaw.ca:993:1
    Outgoing server: smtp.shaw.ca:587:0
    Outgoing server requires authentication
    Use the same username and password for sending mail
    Require SSL for incoming mail

    The "port" numbers 993 and 587 indicate that the connection is made with encryption.
  4. Couriant

    Couriant Trusted Advisor Spam Fighter

    Mar 26, 2002
    First Name:
    Sometimes the reason you are not sending is that the oldest email you have in there may have some kind of fault and is blocking the rest. try removing the email and see if that will push the rest out.
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