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Getting Power Point to Open

Discussion in 'Business Applications' started by prideouts, Jun 26, 2003.

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  1. prideouts

    prideouts Thread Starter

    Joined:
    Nov 9, 2001
    Messages:
    55
    I try to use Power Point but it won't open. After installing from CD it says:
    Setup cannot access the required initialization file C:\Progra~1\micros~1\office\setup\wms\win95\wmsset32.dll. I have even physically copied this file from the installation CD of Office97 into the proper folder and it won't see it for some reason.
     
  2. putasolution

    putasolution

    Joined:
    Mar 20, 2003
    Messages:
    4,823
    WMSSSET32.DLL is a key component of the Windows Messaging Subsystem (Needed for the advanced MAPI features in office97) Basically it allows you to directly send a document, spreadsheet, or presentation through outlook or exchange32 by clicking File/ Send To/ Mail recipient.

    If the error is a 797 error code, Try downloading Eraser97 from
    M$KB 176823
    and re-installing Office 97

    Other suggestions include
    • turning the DMA off for your CD rom drive,
    • updating the firmware for your cd rom drive

    It would help if you could post any error code following the message
     
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