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Getting the blue screen of death please help.

Discussion in 'Hardware' started by skollin, Apr 28, 2010.

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  1. skollin

    skollin Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    7
    My computer recently started giving me the blue screen of death, every time i start it, It shuts down about 14 times till i can get it to load then it will give me the blue screen every 15 mins or so and i looked at the error reportand i get,
    Product
    Windows
    Problem
    Shut down unexpectedly
    Date
    4/27/2010 1:04 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Files that help describe the problem (some files may no longer be available)
    Mini042710-02.dmp
    sysdata.xml
    Version.txt
    Extra information about the problem
    BCCode: 124
    BCP1: 00000000
    BCP2: 84B2F028
    BCP3: B62A4000
    BCP4: 00000145
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Server information: 53ccb09c-45ef-4eb2-abc6-901ee7b1bed5


    I am running Windows vista 64
    i have attached the file to a zip hoping someone can help me understand what my problem is this is the only error i am getting same file everytime.

     

    Attached Files:

  2. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    BCCode 124 usually occurs when there is an overheating problem with hardware inside of your PC.

    Do you know if you computer is getting proper airflow inside?
    (does it feel extremely warm inside of the case?)

    Can you get into the BIOS setup menu, go to "health" (or whatever option contains your temp settings) and write down/post the temperature readings before it shuts down?
     
  3. skollin

    skollin Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    7
    Mainboard: 37.0*C
    Cpu1: 33.0*c
    cpu2: 35.0*c
    cpu0: 31.0*c

    Cooling fans

    Chasses:1749 rpm
    Cpu1:890


    Graphics adapters:
    Gpu: 58.0*c
     
  4. skollin

    skollin Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    7
    any ideas at all ?
     
  5. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    Do you have a stand alone video card? If so, do you have temperature monitoring software for it within Windows?

    I'm wondering if the 58c is at idle or under load? (GPU temp)
     
  6. skollin

    skollin Thread Starter

    Joined:
    Apr 28, 2010
    Messages:
    7
    Yes BFG Nvidia 8600 gt, And yes i have a program that watchs the temps. I called BFG This morning and they said 58.0*c is fine that is not under load, it will be around 70.0*c Underload
     
  7. TekTime

    TekTime

    Joined:
    Sep 21, 2009
    Messages:
    1,312
    Wow, 70c at load seems a bit high, and 58c at idle seems rather high.
    Are you familiar with removing the video card heatsink/fan and re-applying thermal paste? If so you should give that a try and reseat the heatsink fan...see if the temps decrease.
    I would recommend Arctic Silver compound or similar.

    Also, what is the make and model of your PSU? Is it a "generic" brand?
    I would definitely try to get a better PSU if your's is indeed underpowered; that could cause your BSODs as well. How many 12V rails do you have one or two? And how many amps are on the 12V rail(s)?
     
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