Getting the blue screen of death please help.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

skollin

Thread Starter
Joined
Apr 28, 2010
Messages
7
My computer recently started giving me the blue screen of death, every time i start it, It shuts down about 14 times till i can get it to load then it will give me the blue screen every 15 mins or so and i looked at the error reportand i get,
Product
Windows
Problem
Shut down unexpectedly
Date
4/27/2010 1:04 PM
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini042710-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 84B2F028
BCP3: B62A4000
BCP4: 00000145
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 53ccb09c-45ef-4eb2-abc6-901ee7b1bed5


I am running Windows vista 64
i have attached the file to a zip hoping someone can help me understand what my problem is this is the only error i am getting same file everytime.

 

Attachments

Joined
Sep 21, 2009
Messages
1,312
BCCode 124 usually occurs when there is an overheating problem with hardware inside of your PC.

Do you know if you computer is getting proper airflow inside?
(does it feel extremely warm inside of the case?)

Can you get into the BIOS setup menu, go to "health" (or whatever option contains your temp settings) and write down/post the temperature readings before it shuts down?
 

skollin

Thread Starter
Joined
Apr 28, 2010
Messages
7
Mainboard: 37.0*C
Cpu1: 33.0*c
cpu2: 35.0*c
cpu0: 31.0*c

Cooling fans

Chasses:1749 rpm
Cpu1:890


Graphics adapters:
Gpu: 58.0*c
 
Joined
Sep 21, 2009
Messages
1,312
Do you have a stand alone video card? If so, do you have temperature monitoring software for it within Windows?

I'm wondering if the 58c is at idle or under load? (GPU temp)
 

skollin

Thread Starter
Joined
Apr 28, 2010
Messages
7
Yes BFG Nvidia 8600 gt, And yes i have a program that watchs the temps. I called BFG This morning and they said 58.0*c is fine that is not under load, it will be around 70.0*c Underload
 
Joined
Sep 21, 2009
Messages
1,312
Wow, 70c at load seems a bit high, and 58c at idle seems rather high.
Are you familiar with removing the video card heatsink/fan and re-applying thermal paste? If so you should give that a try and reseat the heatsink fan...see if the temps decrease.
I would recommend Arctic Silver compound or similar.

Also, what is the make and model of your PSU? Is it a "generic" brand?
I would definitely try to get a better PSU if your's is indeed underpowered; that could cause your BSODs as well. How many 12V rails do you have one or two? And how many amps are on the 12V rail(s)?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top