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Getting Trojan horse virus message...

Discussion in 'Virus & Other Malware Removal' started by Dano2, Feb 2, 2005.

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  1. Dano2

    Dano2 Thread Starter

    Joined:
    Nov 30, 1999
    Messages:
    956
    Hi,
    I have AVG virus software along with Ad aware,Spybot and Spywareblaster that was recomended here.
    Recently I have been getting a trojan horse backdoor.agent.2.h message and to remove it run AVG. I ran AGV it found 3 viruses I removed them but still get the virus messages.
    Any help would be great, thanks...
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Try running AVG in Safe Mode. And if you have XP or WinME, disable system restore temporarily.

    system restore: http://service1.symantec.com/SUPPOR...5766df37140aed3b8825696500726d13?OpenDocument

    How to start in safe mode: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    If that doesn't help, tell us the exact path information and file name. And post a HijackThis scanlog as well:

    Create a new, permanent folder for HijackThis and save the file to that. Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

    Direct HijackThis download link: http://www.spywareinfo.com/~merijn/files/HijackThis.exe
     
  3. Dano2

    Dano2 Thread Starter

    Joined:
    Nov 30, 1999
    Messages:
    956
    I tried going into safe mode on win-xp, but was unable to run AVG, (nothing would happen when I tried running it)
    I am getting this virus message:

    "AVG resident shield, trojan horse dowloader.small.19.an c:\docume~1\DanSee~1\locals~1\temp\aawtmp\c155509875\d9cf3\1ed_s7_c_33.exe"

    Again, any help would be great...thanks
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
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