1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Ghost 2003 and SATA CD/DVD drives

Discussion in 'Hardware' started by Alex Ethridge, Mar 9, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    8,678
    I am still using Ghost 2003 as well as Ghost 9 and Acronis 10, depending on the dictates of the various situations. I ran into a problem this evening that makes me wonder if there is a compatibility issue between Ghost 2003 and SATA CD/DVD drives.

    The only optical drives on this system I was working with were SATA and I was attempting to image to the SATA DVD drive. Ghost would abort and the Ghost error file indicated that an invalid destination drive was specified for the image.

    Does anyone here have any information or experience with this?
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    If the drive in question is connected to a SATA channel that doesn't offer BIOS INT-13 support, GHOST 2003 can't access it. While I was a GHOST 2003 fan for several years, I've run across too many situations that it doesn't work well in, so I've totally moved to Acronis True Image.
     
  3. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    8,678
    I don't understand much about that BIOS INT13 stuff. Is there a way I can check that.

    Also, this board has no PATA connections, not even an on-board floppy terminal. It does, however have six SATA connections. Four are grouped together in a cluster where the hard disk was connected at the factory and the two that connect to the SATA optical drives (CD/DVD) are separated from that group by about three inches.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Perhaps you could share the make/model of the board with us. :)
     
  5. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    8,678
    It's a Dell Dimension E520 and I delivered it back to the customer today; however, I'm not sure I'm finished with it so I may be getting it back in about a week. They will be taking a one-week vacation in a few days and I may be getting it back for further diagnostics during that week.
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Looks like Dell strikes again. :)

    If you can boot from a DOS floppy and see the presence of the hard disk by typing FDISK /STATUS, it probably has INT-13 access. Since it's probably formatted NTFS, all you'll see is that it can see the disk, which is the object of the exercise.
     
  7. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    8,678
    Yup. Dell strikes again--no floppy terminal, no PATA terminal.

    I guess I could use the SATA terminals in the group where the HD is connected. There are three available. I'll have it back in a few days and I can test that theory then.

    This is really just a learning exercise at this moment as there are no problems with the machine that cannot be handled with easy workarounds.
     
  8. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
    8,678
    Someone sent me a private e-mail about this thread asking if I ever solved the problem. Since I really would rather these questions be answered here, I'm posting my solution here.

    Yes, I solved this problem with Acronis True Image.

    I already had Acronis True Image but hadn't used it much at the time. When I have something that works as well as Ghost did for so long, it is hard for me to see my way to change. But, this was the brick wall Ghost couldn't penetrate.

    Credit goes to JohnWill.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/550321