- Jan 28, 2001
This is a new multi-function machine with a dedicated, unlisted FAX phone line. Since the very first day I set it up, the FAX line has rung. Caller ID shows Anonymous. It rings 2 or 3 times every day and is driving me buggy. This never happened with the 2 previous multi-function machines, which were a different brand. I love the machine otherwise. Tech Support couldn't suggest anything except turning down the volume on the FAX line or setting it for fewer rings before the FAX kicks in. My previous machines would power up the memory module frequently, even though I wasn't using the machines at the time. My theory is that this machine is trying to do the same thing (whatever it is) but getting my FAX line by mistake. Again, Tech Support is not helpful.