Gmail account ?

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sportman13

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Feb 14, 2005
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I have been locked out of my my Gmail account it told me wants my mobile phone number I do\ not have a mobile phone never did now I can not get my account did anyone else have this happen or know where to get my account back ?
 
Joined
Apr 26, 2010
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You should also have the option of a "Voice Call". In that case you can enter your Home Phone and answer the phone when it rings.
 

sportman13

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Joined
Feb 14, 2005
Messages
238
I signed up to Gmail account never using a mobile phone number I do not have a mobile phone never did now I can not get my account did anyone else have this happen here is the message ?


Account temporarily disabled
To immediately restore access to your account, enter your mobile phone number below, and we'll send you a text message with a verification code.
Verification Options
Text Message
Google will send a text message containing a verification code to your mobile phone.
Voice Call
Google will make an automated voice call to your phone with a verification code.
Country
 

DoubleHelix

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Dec 9, 2004
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If you never entered a mobile phone number then someone hacked your account and changed all the security settings. Your only option is to try to work it out with Google.
 

DoubleHelix

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Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options.
 

sportman13

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Joined
Feb 14, 2005
Messages
238
DoubleHelix am only seeing

Account temporarily disabled
To immediately restore access to your account, enter your mobile phone number below, and we'll send you a text message with a verification code.
Verification Options
Text Message
Google will send a text message containing a verification code to your mobile phone.
Voice Call
Google will make an automated voice call to your phone with a verification code.
Country

where are the other settings you -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options?
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
Yes, that's right. You can't change the security settings if you can't log into the account. Your account must have been hacked if you're being asked to enter information you never provided. We can't help you with that. You have to try to contact Google to see if it's possible to prove it's your account.
 

sportman13

Thread Starter
Joined
Feb 14, 2005
Messages
238
DoubleHeliex I have to try to contact Google to see if it's possible to prove it's my account.I tryed do you know a forum or email address to contact Google?
 

sportman13

Thread Starter
Joined
Feb 14, 2005
Messages
238
I can loggin with my old passwoed if I Reset My Gmail / Google Account Password would I get my account back
 
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