1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved gmail and Tech Support Guy

Discussion in 'Web & Email' started by RT, Mar 25, 2018.

Thread Status:
Not open for further replies.
Advertisement
  1. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    10,721
    Once upon a time, I received emails/notifications from threads I'm watching or participating in from TSG in my Update folder, now all goes to Spam.
    This began before this new computer....and at first was sporadic, some notifications came through, others did not, now it's all spam.
    Looking at Google Help, I added Tech Support Guy to my contacts, but that didn't seem to do a darn thing.
    It may be that it's because I registered with TSG with a charter.net email, and set up gmail to harvest from there, but even so, it used to work just fine, a few months past.
    Perhaps there's a setting I'm missing?
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    2,790
    RT likes this.
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,835
    How do you access Gmail? Do you use the web-base or do you import them to an email client and if so which one?

    There should be a way to mark the emails as "not spam" either by right-clicking on it or putting a check mark in a box. I'm not sure as I haven't visited the web-base Gmail in a long time. Once you do that it should remember it for the new emails.
     
  4. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    10,721
    Thanks SpywareDr, that might work... I just don't get why notifications DID work before and now doesn't.

    Thank Karen! Web based, I reckon. I access Gmail from my home page (Google) and have instructed it to import from my charter.net account.

    Now, I have often gone to the spam folder and marked many emails there as "Not Spam" and all that seems to do is move the marked messages to the Inbox.
    But new notifications to threads here still go to Spam.

    I rarely visit the charter.net account, and when I do most have already been shuffled towards Gmail.
     
  5. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    10,721
    So i did update my email here as SpywareDr suggested...if some one would be so kind as reply, I should be able to see if that works...
    Thanks!
     
  6. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    2,790
    Replying as requested.
     
    RT likes this.
  7. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    10,721
    Well that seems to have worked!
    I knew it was simple, but was going at it the wrong way around!
    Thank you!
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,835
    Glad you got it sorted. :)
     
  9. RT

    RT Thread Starter

    Joined:
    Aug 20, 2000
    Messages:
    10,721
    Appreciate your input too, as always!
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,835
    (y)
     
    RT likes this.
  11. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    2,790
    Good to hear it's working once again! (y)
     
  12. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1207354

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice