1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Gmail lost password

Discussion in 'Web & Email' started by Sbenard, Jun 9, 2017.

Thread Status:
Not open for further replies.
Advertisement
  1. Sbenard

    Sbenard Thread Starter

    Joined:
    Jun 9, 2017
    Messages:
    1
    Lost a password to gmail, don't have access to phone used to complete 2 step verification. I have virtually no proof I own the account. It's old last used in Oct 2015. Has precious photos of people who have passed. Plz help!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,891
    First Name:
    Wayne
    Theres nothing we can do to "break" into the account , as thats against the rules.

    If you cannot prove to gmail that you are the owner, then theres little you can do.
    Google used to have the right to purge and close accounts if they had not been used for a year, so its possible its been removed

    you will have to fill in the forms to recover the account and hope you can provide enough information

    account recovery link
    https://accounts.google.com/signin/recovery
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    15,811
    First Name:
    Liz
    I didn't have a smartphone when I got a gmail account. You should have set up an alternate email address.

    Perhaps you did. Try I forgot my password and see if an email shows up at a different email address.
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,137
    Sorry we cannot assist with requests to bypass passwords.
    Closing thread
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1191240

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice