GMER.exe possibly causing bluescreen

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bastun

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Joined
Aug 22, 2010
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24
Hi,

I suspect a malware problem on my PC and consequently joined Tech Guy and followed the instructions set out in the sticky:
"Sticky: Everyone MUST read this BEFORE posting for help in this forum
Started by Cookiegal, last post 07-Apr-2011 09:18 AM by dvk01 Go to last post"

I downloaded HijackThis, ran a scan and saved the logfile.
I downloaded dds and saved dds.txt and Attach.txt
I downloaded GMER.exe and began to run a scan. Despite the sticky advising that this would "automatically do a quick scan", it appeared to be scanning for well over an hour by which time I decided to go to bed and allow the process to run and check in morning.
By morning my wife had accessed the PC and told me that it had blue-screened. She had restarted the PC without taking much detail of reasons. She remembered that the advice was that " the computer was shut down so that serious damage could not occur" or wording to that effect. There was further advice that " if this has not happened before then it was safe to restart the computer". She did so!!

I am reluctant to run GMER.exe again because of this. Can I submit the other saved files and receive useful info from you guys using those files only? Any ideas why this might have happened?
Problem with PC is that it is running very slowly with much disk activity. Reason for this does not appear to be indicated in processes listing in Windows Taskbar Manager

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 7
Processor Count: 1
RAM: 759 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 38154 MB, Free - 4708 MB;
Motherboard: COMPAQ, 0838h
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled


Regards
 
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