Trying to follow your posting rules. How the hell do you run and save the GMERR log? I run it and it runs for hours, then it ends. It does not tell me its finished but STOP changes to SCAN so I assume its done. I press SAVE, get the hourglass, hours later I still have the hourglass. I have to reboot. What now? I have the other logs you need but GMER has defeated me. Meanwhile my computer is unusable and I cannot post my problem here without breaking your posting rules of including the GMER log. Help!!!