1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

GOING CRAZY no internet after removing xp security 2012

Discussion in 'Web & Email' started by jeta627, Dec 17, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    PLEASE HELP no internet after removing xp security 2012 virus.. have run cmdhave spoken with AT&T and only this computer is not working laptop fine. I have tried everything I know need help :mad:
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Not much to go on. We don't even know what OS you are running.
     
  3. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    windows xp media center edition
     
  4. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    what do you need?
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,886
    First Name:
    Terry
    Let's see if we have a simple case ...

    (From a JohnWill post)

    TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

    Start, Run, CMD, OK to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.
     
  6. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    Last diagnostic run time: 12/17/11 18:56:00 WinSock Diagnostic
    WinSock status
    info All base service provider entries are present in the Winsock catalog.
    info The Winsock Service provider chains are valid.
    error Provider entry MSAFD Tcpip [TCP/IP] could not perform simple loopback communication. Error 10050.
    error Provider entry MSAFD Tcpip [UDP/IP] could not perform simple loopback communication. Error 10050.
    error Provider entry RSVP UDP Service Provider could not perform simple loopback communication. Error 10091.
    error Provider entry RSVP TCP Service Provider could not perform simple loopback communication. Error 10091.
    error A connectivity problem exists with an installed LSP.


    Network Adapter Diagnostic
    Network location detection
    info Using home Internet connection
    Network adapter identification
    info Network connection: Name=Local Area Connection 3, Device=Intel(R) 82562V 10/100 Network Connection, MediaType=LAN, SubMediaType=LAN
    info Network connection: Name=1394 Connection 2, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
    info Ethernet connection selected
    Network adapter status
    info Network connection status: Connected


    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity
    warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
    warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
    warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
    warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
    warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
    warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
    error Could not make an HTTP connection.
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.
     
  7. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    i also have error when start begins that say C:\PROGRA~1\MYWEBS\bar\7.bin\M3PLUGIN.DLL
     
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,886
    First Name:
    Terry
    I assume that you are indicating that the stack repairs did not change any symptoms.

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  9. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\HP_Administrator>IPCONFIG /ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : JANEL
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection 3:
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Network Conne
    ction
    Physical Address. . . . . . . . . : 00-18-F3-41-5D-8E
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 0.0.0.0
    Subnet Mask . . . . . . . . . . . : 0.0.0.0
    IP Address. . . . . . . . . . . . : fe80::218:f3ff:fe41:5d8e%5
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%4
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Documents and Settings\HP_Administrator>Microsoft Windows XP [Version 5.1.260
    0]
    'Microsoft' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>(C) Copyright 1985-2001 Microsoft Cor
    p.
    Copyright was unexpected at this time.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator>C:\Documents and Settings\HP_Administ
    rator>IPCONFIG /ALL
    'C:\Documents' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator>Windows IP Configuration
    'Windows' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator> Host Name . . . . . . . . . .
    . . : JANEL
    'Host' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Primary Dns Suffix . . . . .
    . . :
    'Primary' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Node Type . . . . . . . . . .
    . . : Hybrid
    'Node' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> IP Routing Enabled. . . . . .
    . . : No
    'IP' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> WINS Proxy Enabled. . . . . .
    . . : No
    'WINS' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator>Ethernet adapter Local Area Connectio
    n 3:
    'Ethernet' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator> Connection-specific DNS Suffi
    x . : gateway.2wire.net
    'Connection-specific' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Description . . . . . . . . .
    . . : Intel(R) 82562V 10/100 Network Conne
    'Description' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>ction
    'ction' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Physical Address. . . . . . .
    . . : 00-18-F3-41-5D-8E
    'Physical' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Dhcp Enabled. . . . . . . . .
    . . : Yes
    'Dhcp' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Autoconfiguration Enabled . .
    . . : Yes
    'Autoconfiguration' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> IP Address. . . . . . . . . .
    . . : 0.0.0.0
    'IP' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Subnet Mask . . . . . . . . .
    . . : 0.0.0.0
    'Subnet' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> IP Address. . . . . . . . . .
    . . : fe80::218:f3ff:fe41:5d8e%5
    'IP' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Default Gateway . . . . . . .
    . . :
    'Default' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> DHCP Server . . . . . . . . .
    . . : 192.168.1.254
    'DHCP' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> DNS Servers . . . . . . . . .
    . . : 192.168.1.254
    'DNS' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    fec0:0:0:ffff::1%1
    The filename, directory name, or volume label syntax is incorrect.
    C:\Documents and Settings\HP_Administrator>
    fec0:0:0:ffff::2%1
    The filename, directory name, or volume label syntax is incorrect.
    C:\Documents and Settings\HP_Administrator>
    fec0:0:0:ffff::3%1
    The filename, directory name, or volume label syntax is incorrect.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator>Tunnel adapter Teredo Tunneling Pseud
    o-Interface:
    'Tunnel' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator> Connection-specific DNS Suffi
    x . :
    'Connection-specific' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Description . . . . . . . . .
    . . : Teredo Tunneling Pseudo-Interface
    'Description' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Physical Address. . . . . . .
    . . : FF-FF-FF-FF-FF-FF-FF-FF
    'Physical' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Dhcp Enabled. . . . . . . . .
    . . : No
    'Dhcp' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> IP Address. . . . . . . . . .
    . . : fe80::ffff:ffff:fffd%4
    'IP' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> Default Gateway . . . . . . .
    . . :
    'Default' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator> NetBIOS over Tcpip. . . . . .
    . . : Disabled
    'NetBIOS' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Documents and Settings\HP_Administrator>
    C:\Documents and Settings\HP_Administrator>C:\Documents and Settings\HP_Administ
    rator>
     
  10. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,886
    First Name:
    Terry
    (from a JohnWill post)

    IP addresses of 0.0.0.0 are normally caused by one of the following.

    Diagnosis:
    1. DHCP Service not running.
    2. Duplicate IP address on the network.
    3. Bad NIC card drivers.
    4. Defective NIC hardware.

    Resolution:
    1. Check Control Panel, Administrative Tools, Services. The DHCP Client service should be Started and its Startup Type should be Automatic.
    2. Turn off ALL of the computers and other network connected devices, reboot the router, then restart all the computers and other network devices.
    3. Check for upgraded drivers and/or reload the Network drivers.
    4. Replace the Network Interface Card.
     
  11. jeta627

    jeta627 Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    8
    Where can i find the drivers?? And net card
     
  12. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,886
    First Name:
    Terry
    Ethernet driver should be on your PC (or motherboard) manufacturer's web site.
     
  13. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1031693

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice