Good ccApp or Bad ccApp?

I understand that the file ccApp can either be a process needed by Norton or a browsing monitor. If it's in the sub PROGRAM FILES\COMMON FILES\SYMANTEC SHARED is that the good one or the bad one?

 

thats the good one

 

Thanks!!

 

no problem if it were in c:\windows or c:\windows\system32 I would think otherwise

 

My ccApp.exe is the good kind but almost every time I shut my PCs down I get an error saying it has failed to close properly. It's not a big deal but is there something I can do about it? I regularly update Norton antivirus but it never seems to deal with the issue.

 

That message is very common with Norton products . . only way to cure it that I know, is to uninstall NOrton