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Google, Bing, Yahoo Websites unreachable!!

Discussion in 'Virus & Other Malware Removal' started by phpdev, Feb 22, 2012.

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  1. phpdev

    phpdev Thread Starter

    Feb 22, 2012
    Im helping my father troubleshoot his computer. Regardless of the browser, He is unable to browse to google, or bing... browser says its unabel to connect to the server / server not found. He can get to yahoo.com homepage, but gives the same error when trying to perform a search. Every other website i tried works fine.. cleared cache etc etc... I then tried pinging the these sites from the command line and the requests timed out. Anyone have any experience with this? Also, he has an up to date version of Trend Micro Internet Security with latest def. files.

    Below are the specs for his PC:

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T5270 @ 1.40GHz, x86 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 2045 Mb
    Graphics Card: NVIDIA GeForce 8400M GS, 256 Mb
    Hard Drives: C: Total - 235837 MB, Free - 203546 MB;
    Motherboard: Dell Inc., 0HX767
    Antivirus: Trend Micro Titanium Internet Security, Updated: Yes, On-Demand Scanner: Enabled

    Thanks is advance
  2. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    follow advice here and post the logs those programs make
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